Customer Service Representative Jobs in New Zealand

The Role:
You will be at the centre of our Learning and Organisation Development team – providing excellent customer service and system support for all our learners. You’ll liaise with a wide range of internal and external stakeholders to deliver learning events, bringing your effective and efficient organisation and coordination skills.

The role is varied from coordinating workshops, managing daily administration tasks, liaising with suppliers, tracking our learning spend, to being the super-user of our learning management system. You’ll also have the opportunity to get involved in learning projects and support the wider learning team, with the opportunity to learn and grow your career in L&OD.

The is a permanent full-time role working Monday to Friday at our Penrose Support Office.

About You:
You have administration and co-ordination experience and can effectively manage workloads. You have excellent interpersonal skills, build strong relationships and have the ability to connect with a diverse employee base. You know how to prioritise, use initiative, and have knowledge in Microsoft Office products and record keeping/documentation.

Our Benefits:

• Competitive hourly rate & Staff-buying privileges
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Employment Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Programme
• Joining an inclusive and diverse team and company

Join Us:
We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.
Please note a full pre-employment medical, including drug test will be required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.