Customer Service Representative Jobs in New Zealand

• Strong computer literacy with attention to detail
• Plenty of people interaction with focus on strong customer service skills
• Every day is different, varied with autonomy and responsibility
• East Tamaki, Auckland

Bayleys Real Estate is the largest commercial and industrial company in the country and is proud of its reputation of being a market leader.

Based in East Tamaki, a team of top performing commercial and industrial salespeople seek someone with excellent administration skills to manage their day-to-day administration responsibilities. The team is particularly focused on data to help them maintain their market dominance, so great computer literacy is a must. This is a fast-paced role where no one day is the same. The role is very systems and processes driven but includes a diverse range of administration tasks asked of a sales support person.

It is expected that you will share a passion for real estate, be an exceptional multi-tasker and problem solver, and take pride in working with some of the best in the business. This is a great opportunity to be being part of the growth of this busy and successful team.

There are a number of other administrators in the team, but you will work autonomously and manage your own workflow ensuring that you adhere to deadlines and meet the requirements of your team. As an administrator for a team, you will work closely with the salespeople helping them with:

• Sales and purchase and lease agreements, agency agreements and other property related documents
• Use property-based CRM to process listings, deals, create signage, advertising, flyers, reports, eDMs etc
• Use PowerPoint to produce submissions and information memorandums
• Assist the Team with Anti-money laundering (AML) compliance
• General office duties e.g. calendar management, reporting, invoicing, expense claims, attend weekly sales meeting, minute taking and follow up, photocopying, scanning, downloading photos and couriers etc

An excellent working knowledge of Microsoft is required. There is also an industry specific CRM package (PropertySuite) and training will be provided, however previous real estate experience would be beneficial.

To be effective in this role you will need to enjoy interacting with others and your style of communication should be clear, concise and easy to understand. You should be a pro-active person, who takes pride in their work. As much of the workflow is time sensitive, you must be able to work under pressure to meet tight deadlines and deliver results in an unflappable manner.

Real Estate is a very fast-moving industry where things are constantly changing and Bayleys pride themselves on being agile and quick to adapt to changes in the market and industry. If you’re looking for a rewarding and challenging role within a great team, then please apply. A full job description is available to consider.