Customer Service Representative, New Zealand

Customer Service Representative Jobs in New Zealand

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Madison

Asset Protection Engineer

  • Posted 6d ago
  • On Site
  • Full Time
Location

Auckland

Salary

$40  -  $45 /hr

Job Description

Are you a civil or structural engineer with a passion for ensuring infrastructure integrity? Join a diverse, fun, and collaborative team of five engineers as they expand with three new contract positions. If you enjoy working on high-volume, small-scale projects and thrive in a role that blends technical expertise with customer engagement, this is the perfect opportunity for you!

What You’ll Be Doing:

  • Design Review & Approvals – Assess project designs against industry standards and advise developers on alternative solutions.
  • Customer & Stakeholder Engagement – Manage technical calls, RFIs, and de-escalate queries while ensuring exceptional customer service.
  • Project Coordination – Support works over approvals, ensuring compliance with water and pipe bridging designs.
  • Office-Based Role – Primarily based in the office, liaising with developers, contractors, and internal teams.


What We’re Looking For:

  • Experience in building foundations design, civil or structural engineering
  • Strong communication & customer service skills – ability to handle technical inquiries with ease
  • Proactive, solutions-focused mindset with an eagerness to learn and think outside the box
  • Ability to collaborate with internal and external stakeholders in a fast-paced environment


Why Join?

Work in a diverse, dynamic team that values collaboration and innovation
Fun and inclusive culture – they love good food and great conversations!
6 month Contract with potential for extension or permanent in the future
$40-45 per hour

Interested? Apply now or reach out for a confidential chat! For more information, contact Troy at troy.scott@madison.co.nz

Please note you must have valid working rights and be based in New Zealand to be considered for the position.

Reference: BH – 142379

Hard Skills Required

  • Civil or Structural Engineering Expertise
  • Design Review & Approvals
  • Project Coordination
  • Technical Communication
  • Industry Standards & Regulations

Soft Skills Required

  • Communication
  • Problem-Solving
  • Collaboration
  • Attention to Detail
  • Proactive

Job Schedule

  • Shift Work
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