Customer Service Representative Jobs in New Zealand

• Competitive salary + Kiwi saver
• Disability Support + Permanent community-based role
• EAP support + Respectful Culture + Career Development Opportunities
• January 2025 Commencement

Who we are | Ko wai mātou

Geneva Healthcare – Deaf and Disability Support Services provides specialised supports to allow people living with a sustained traumatic brain injury to live their best life of their choice. We pride ourselves on our tailored, individualised programmes with the people we support at the heart of our work. Whether its connecting with the community, learning basic life skills, being supported to connect into the community. We work alongside our people to have the choice and control of their life.

About the role | He kōrero whakamārama mō tēnei tūranga

Are you someone who gets a kick out of building connections with your local community? Do you enjoy seeing the results of your work and positive impact this has on others?

As the Rehabilitation Coach, you will assist in providing support for people living with an acquired brain injury or other disabilities as they carry out everyday tasks which support the smooth and effective operation of Geneva Healthcare. This is a physical hands-on role that requires excellent communication and planning skills. The ability to work independently or in group settings is a must.

This will be a full-time role based in Auckland.

Responsibilities include:

• Supporting clients who are living with a traumatic brain injury or other disabilities to work alongside them either one on one and or in a group settings
• Engaging with the people we support to establish trusting and collaborative relationships with them and their families/whānau, directed toward the achievement of individualised goals and aspirations
• Working with clients as they carry out their activities including centre-based, home based, community based and workplace settings
• Understanding and recognising ongoing and changing needs of the people we support
• Maintaining accurate administration and provide timely reports

What you will bring | Ngā tohungatanga mō tēnei tūranga

• Experience working with people with complex support needs including traumatic brain injury and seizures
• Excellent computer skills & an understanding of IT systems
• Understand the significance of Te Tiriti o Waitangi
• Experience in networking at all levels across the social sector
• Excellent communication and interpersonal skills
• Ability to plan or contribute innovated ideas for our programme
• Hold a National Certificate in Health and Wellbeing NZQA level 4 or above/ or a willingness to work towards this within the first 6 months
• Current First Aid and Epilepsy training (or willing to work towards it)
• Current full clean driver’s license

You should also have a love of driving.

How to apply | Me pēhea te tono mai

If you are looking for an exciting new role and working with fantastic people, click the apply button and bring your skills to our organisation today! Please apply with your CV and cover letter telling us about yourself.

Applications Close | Te katinga o tēnei whai tūranga: 3rd January 2025

Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.

Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit

Reference: #856560ddrehabcoach