Customer Service Representative Dash Kaikura Jobs in New Zealand

• Wellbeing First: KiwiSaver contributions + EAP services + long-service leave, +and a supportive, inclusive culture + Regular Supervision
• Fully supported course for Mental Health Support Work (level 4)
• Flexibility for Your Life: We understand life's demands — we can work with you.
• Enjoy our new staff room that's coming to our Residential.
• Professional Growth: Regular supervision, a robust orientation program, and hands-on learning alongside clinical experts in mental health and addiction services.
• Recognition Matters: Be celebrated for your performance and contributions

Make a Difference | Be Part of a Collaborative Team | Shape Your Career in Mental Health

Are you passionate about supporting others to reach their potential? Looking for a career where your work makes a tangible difference every day? This is your chance to join a dynamic team that's transforming lives in the mental health and wellbeing sector!

About the role | He kōrero whakamārama mō tēnei tūranga

As a Recovery Facilitator, you'll play a key role in empowering tangata whaiora (people in our care) to achieve their goals and transition to greater independence. Using a strengths-based, holistic approach, you'll support whaiora to build on their existing skills and resources, working collaboratively with whānau, clinical teams, and community services.

A permanent, full time role available in our 24-hour rostered Residential Service in Tarankai. Work hours will be 10-hour shifts, 7am-5:30pm, 11am-9:30pm or 9:00pm-7am and so will include weekends.

Key Responsibilities:

• Build respectful, collaborative relationships with whaiora to support their personal goals.
• Manage a caseload, providing tailored support for mental health, personal care, and independence.
• Partner with Te Whatu Ora, government agencies, housing providers, and community services to deliver wraparound care.
• Advocate for equitable outcomes for Māori, honoring Te Tiriti o Waitangi in all aspects of your work.

What We're Looking For | Ngā pūkenga kei a koe

• A commitment to making a difference in mental health and addiction services.
• National Certificate in Mental Health Support Work (Level 4) or willingness to complete this within your first year.
• Previous experience working in mental health or addiction services.
• Strong documentation skills, attention to detail, and clear boundaries.
• A full NZ driver's license and a clean Police record.

Why Choose Us? | He aha ai mātou?

At Explore Mental Health, we're committed to fostering a workplace that reflects and celebrates the diversity of our communities. We're passionate about equity, inclusion, and the wellbeing of our team.

Join a team where you'll not only make a difference but feel valued, supported, and empowered to thrive.

Applications Close | Te katinga o tēnei whai tūranga: 14 February 2025 at 5pm

Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.

Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit