Customer Service Queen Jobs in New Zealand

Our client is a well-established company in the trades industry, renowned for delivering high-quality projects and fostering a culture of excellence - these guys have a seriously awesome culture and top performing team!
They are seeking a dedicated HR & Office Manager to oversee their office operations and human resources functions. This pivotal role ensures seamless daily operations, enhances workflow efficiency, and supports employee engagement.
You’ll also lead the development and implementation of HR policies, manage recruitment and onboarding, and ensure compliance with employment standards.

Key Responsibilities:

• Oversee day-to-day office operations and processes for optimal efficiency.
• Manage key personnel, including Accounts, Administration and Service Coordinators, ensuring timely and accurate execution of tasks.
• Supervise HR systems, including recruitment, onboarding, and performance reviews.
• Drive improvements in project administration processes and ensure compliance with quality standards.
• Collaborate with leadership on budgeting, strategic planning, and process development.
• Organise team training sessions and social events to promote a positive workplace culture.
• Ensure compliance with health and safety standards and manage related reporting.

What We’re Looking For:

• Proven experience in HR management and office administration, ideally in the construction/trades/services industry previosuly.
• Strong leadership and communication skills to manage teams and drive results.
• Familiarity with HR tools, payroll systems, and workflow management software (e.g., Simpro, Xero, IntelliHR).
• A solutions-focused approach with excellent organisational and multitasking abilities.
• Ability to maintain a culture of belonging, professionalism, and growth.
• Bachelors degree in HR is advantageous, however not necessary.
• Valid and permanent NZ working rights.

What’s on Offer:

• A leadership role in a growing company committed to quality and innovation.
• Opportunities to shape systems, influence company culture, and drive impactful change.
• A competitive salary package and benefits.
• Professional development through coaching and growth opportunities.

About the Business:
Our client specialises in delivering tailored solutions within the construction/trades/service industry. They pride themselves on their commitment to safety, quality, and exceeding client expectations.
With a strong focus on team culture, they value belonging, growth, and professionalism in every aspect of their work.

If you’re passionate about HR and office management and want to contribute to a supportive and innovative team, we’d love to hear from you.
Apply now to take the next step!

Jessica Miller, 84 Recruitment


NB - Screening will start January 2025, we are looking for a late February start for this role.