Customer Service Queen Jobs in New Zealand

• Permanent Part Time Position + Wellness Plan + EAP Services
• The fun of hospitality without working weekends
• Competitive Wage + Discounted Goods & Services
• Training + Development Programs + Career Development opportunities

He angitūtanga / The opportunity:

Do you excel in providing exceptional service and thrive in a dynamic corporate environment?

Join our team as a Service Experience Host at one of our Business & Industry clients in Auckland CBD, where you'll provide excellent service to clients and guests alike, carrying out all duties to the highest of standards. This role specializes in the overall client experience across all aspects of the client premises, ensuring the arrival experience and interaction with all stakeholders is memorable, with a consistent drive to provide an outstanding level of service and surprise and delight our guests whenever the opportunity arises.

Ko o kawenga / Your responsibilities:

• Provide an excellent service, ensuring all guests are acknowledged in a professional manner according to the defined procedure with a friendly smile and professional approach.
• Provide food and beverage services, including setting up and packing down events/catering, general waiting duties for food or beverages, and replenishing customer supplies in a timely manner.
• Assist with presenting food for service and making deliveries of food to different spaces.
• Maintain clean and tidy dining/kitchen areas, including cleaning tabletops, sweeping and mopping floors, handling waste and linen, cleaning and sanitizing equipment, and replenishing stock in the floor spaces.
• Liaise with fellow contractors and service providers on the smooth running of all guest requirements to ensure a one-team approach and 5-star service.

He kōrero mōu / About you:

• Team player with the ability to work autonomously.
• Strong customer service background with a focus on enhancing the customer experience.
• Flexible approach and attitude, with good communication skills.
• Hard-working, physically fit, and reliable.
• Computer literate with experience in Microsoft Office programs, Outlook, Booking Systems, and Phone Systems.

Nga painga / Benefit & Perks:

• Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications to support your career growth.
• Formal Career Paths: We offer formal career paths to help you achieve your professional goals.
• Rewards & Recognition: Celebrate your achievements with our Star Awards, Service Awards, and annual performance bonuses.
• Health & Safety Focus: A commitment to providing a safe and healthy work environment, prioritizing the well-being of employees and customers.
• Corporate & Retail Discounts: Enjoy exclusive discounts on health insurance, gym memberships, optometry services, and more.
• Site-Specific Benefits: Depending on the site, tailored perks such as free uniforms, on-site parking, subsidized accommodation, and access to amenities like gyms and pools are available.

Mo matou / About us:

• We are New Zealand's leading and largest food and support services provider across multiple industries.
• Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, and ESS manage these industry sectors.
• We specialize in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
• We are an equal-opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.
• Successful candidates will be able to pass pre-employment checks satisfactorily.
• Applicants for this position should have NZ residency or a valid NZ work visa.

Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries, please contact the Compass Group Recruitment team at recruitment@compass-group.co.nz

Great People, Real Opportunities