Customer Service Officer L1 Dash Tauranga, New Zealand

Customer Service Officer L1 Dash Tauranga Jobs in New Zealand

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Pathways

Casual Support Worker

  • Posted 5d ago
  • On Site
  • Casual
Location

Tauranga

Salary

$23 .96  -  $29 .83/hr

Job Description

  • Casual work with flexibility & variety based in Tauranga.
  • Pay steps $23.96 to $29.83phr + gain a free level 4 qual.
  • 3 distinct shifts across a 7-day week, night, morning (AM) & afternoon (PM).


Promote total wellness for tāngata whaiora & taiohi. Support with meals, cleanup, and daily tasks for holistic care.

Pathways | Mō mātou
Pathways is a leading national provider of community-based mental health, addiction, and well-being services in Aotearoa. We’re all about transforming mental health and addictions through our Pathways (adult) and Real (youth) services. In fact, we’ve been doing it for 30 years, supporting around 6,000 people each year.

The Benefits | Ngā āhuatanga kei a mātou

  • Gain a free level 4 qualification
  • Perk & Perk Plus discount app
  • Earn up to $29.83 per hour
  • An organization that believes in its purpose
  • Employee Assistance Programme (EAP).


The Role | Mō tēnei tūranga mahi
Reporting to the Team Coach, our casual roles provide cover for permanent Support Workers and Youth Workers - the hours of work are not regular and are offered when they become available. We operate 7 days a week.

In this role you will:

  • Support people in a mental health respite setting, working individually and as part of a team.
  • Have good people skills and able to work independently and within a wider team.
  • Be busy supporting people with budgeting and independent daily living skills.
  • Attending appointments and advocating for people.
  • Might be assisting people to connect with their communities.
  • Be prepared to do whatever it takes for the people we support - cleaning, cooking, gardening, personal care or helping with everyday tasks.


This is a casual role where the shift pattern can be as follows:
AM shift – 7.00am to 3.30pm
PM shift – 3.00pm to 11.30pm
Awake shift – 11.00pm to 7.30am

You | Mōu

  • Applicants must hold the Level 4 in Mental Health and Wellbeing Certificate, Psychology, education, sport and nutrition (preferred)
  • You must hold a current full New Zealand driver’s licence.
  • You must hold a current first aid certificate or be willing to obtain one.
  • Knowledge of, and demonstrable commitment to, the articles of Te Tiriti o Waitangi.


Closing Date | Rā Katinga: 3 May 2025. Please note, this job may close early if a suitable candidate is found
Position Description: Please copy and paste the following link in your browser: https://www.wisegroup.co.nz/wp-content/uploads/2022/04/PW-Support-Worker.pdf
Contact | Whakapā: Danica Thompson, Team Coach on 027 578 7063.
For further information, visit www.pathways.co.nz

"Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people with lived experience of mental illness & addictions to apply.”

Desired Soft Skills

  • Coordination
  • Communication
  • Current full NZ driver’s licence
  • first aid certificate
  • NZCHW
  • primary care sector knowledge

Benefits and Perks

  • Paid Wellbeing Days (2 days a year)
  • Fifth Week of Annual Leave
  • Perk & Perk Plus discount app
  • Increased Kiwisaver contribution

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