Customer Service Coordinator Jobs in New Zealand

• Casual Position + Wellness Plan + EAP Service
• Competitive Wage + Discounted Goods & Services
• Training + Development Programs + Career Development opportunities

He angitūtanga / The opportunity:

Compass Group NZ are looking for an exceptional Casual Coordinator Operational Support (Driver) to work at our site in Palmerston North.

A Coordinator - Operational Support has a daily responsibility of the physical delivery of product to multiple customer sites whilst also being the 'face' of the Compass Group brand for those wonderful customers. On time delivery of product using supplied vehicles, problem solving, physical activity and an ability to foster and grow robust customer relationships are all essential requirements of the role.

Hours of work are on "as and when required" basis upon business needs, during education terms only. You will have normal working hours in accordance with the roster during the term time only. You may be offered additional hours of work during term breaks.

Our operation is 5 days a week, you must be available to work a rotating roster, Monday to Friday.

It would be beneficial if you are available to start immediately.

Ko o kawenga / Your responsibilities:

• Ensuring vehicle's safety checks have been completed, including attending to the fueling, maintenance and cleanliness thereof
• Pickup and Loading of meals including packing, labeling and sorting at site
• Monitoring meal temperature and reporting delivery discrepancies
• Delivery of meals, ensuring driving restrictions are adhered to within required time frames
• Engaging with the customer liaison and other staff, and students on occasion, in a professional and courteous manner to potentially find a solution to issues raised
• Communicates any feedback to manager promptly and ensures that the feedback provider is kept informed on their feedback progress
• Drop off and pick-up of Cambros to and from assigned locations
• Taking appropriate actions when concerned around food safety and informing manager prior to taking actions
• Reporting of any accidents, incidents or other events that occurred during the delivery of meals
• Carry out maintenance program for all vehicles
• Being the 'face' of Compass Group and the 'voice' of the Customer, building a positive relationship by communicating positively and regularly with the key customer contacts at each site

He kōrero mōu / About you:

Our ideal candidate;

• will have a valid, current & Full Class 1 New Zealand Drivers Licence
• will have a clean Police Criminal Background check
• will be physically fit and active as role requires multiple stops on a strict timeline
• will be reliable

Nga painga / Benefit & Perks:

• Competitive remuneration.
• Training & Development Programs
• Career Development Opportunities
• Discounts on Medical insurance, and banks, to hotels, insurance, and more!
• Rewards and recognition.
• EAP Services

Mo matou / About us:  

• We are New Zealand's leading and largest provider of food and support services across multiple industries.
• These industry sectors are managed by our sub brands Eurest, Chartwells, Restaurant Associates, Medirest, and ESS.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH and TEAMWORK are the founding pillars of these commitments.
• We are an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.
• Successful candidates will be able to satisfactorily pass a police clearance.

Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries please contact the Compass Group Recruitment team on recruitment@compass-group.co.nz

Great People, Real Opportunities