Customer Service Consultant, New Zealand

Customer Service Consultant Jobs in New Zealand

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Access Community Health

Care Coordinator

  • Posted 2d ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Kaimahi Waihanga Tautoko l Care Coordinator
Tāmaki Makaurau (Auckland) | Epsom-based
Kia ora! We are looking for a full-time Care Coordinator to join our supportive and friendly team based in Epsom, Auckland. If you are passionate about making a difference in your community, this could be the role for you!

He kōrero mō te tūranga | About the role
As a Care Coordinator, you'll be organising home-based care and support services that enable our clients to live as safely and independently as possible. Every day brings new challenges and opportunities, as you'll collaborate with your team to create solutions and complete rosters.

Ngā mahi | What you'll be doing

  • Rostering support workers across Auckland.
  • Calling support workers to cover shifts.
  • Engaging with clients to ensure their needs are met.
  • Assisting with internal queries and contributing to the smooth operation of the team.


He aha ai mātou? | Why Us?

  • A diverse and inclusive workplace.
  • Work hours are typically 6:30 am to 4:30 pm, Monday to Friday.
  • Competitive pay rate of $24.50 per hour.
  • Onboarding, training, and development to help you grow.
  • A chance to make a real difference in your community while being part of a well-established organisation.


Ngā pūkenga matua | Preferred Skills

  • Excellent customer service skills.
  • General computer literacy and the ability to multi-task under pressure.
  • Creative and strategic problem-solving abilities.
  • A commitment to Te Tiriti o Waitangi and showing cultural awareness and sensitivity.


Me pēhea te tono | How to apply
Click apply now on Seek! For any questions, feel free to email us at recruitment@access.org.nz

Applicants must have the right to work in New Zealand. We are unable to offer any immigration support for this role.

Hard Skills Required

  • HR Principles

Soft Skills Required

  • Communication
  • Coordination
  • Time Management
  • Leadership

Benefits and Perks

  • 📈
    Professional Development
  • 🧕
    Inclusive Workspace
  • 💻
    Company Supplied Technology
  • ⚖
    Work-Life Balance Support
  • ❤
    Care and Appreciation
  • ⏰
    Flexible Work
  • 🚘
    Travel Reimbursement

Job Schedule

  • Shift Work
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