Customer Service Consultant Or Wharf Assistant Jobs in New Zealand

Are you looking for an administration role in a fun environment full of aroha and laughter? We have the role for you!

We are looking for a superstar administrator to join our team at Busy Bees Westgate! We are looking for a warm, welcoming, and professional individual who will hold a key role in building and maintaining relationships within our centre. The role will require the candidate to provide a high level of support to the Centre Manager through effective management of administration systems and high levels of communication with both enrolled families and external organisations.

Hours are 9am to 2pm, 25 hours per week, working Monday to Friday, with some flexibility. Occasionally there will be a necessity to support the Kaiako in classrooms, and there may be the option to work more hours to suit the needs of the Centre, by arrangement with the Centre Manager..

Key Responsibilities:

• Face to face interactions with parents, children and visitors to the Centre
• Maintenance of our childcare management system (Discover) - data entry, data audits, parent invoicing and payment receipts
• Answering and directing telephone calls, timely, accurately and professionally
• Daily and weekly reports and data collation as required by the Centre Manager
• Supplying information to our Support Office in line with daily and weekly reporting requirements
• Any other general admin-based tasks as required and requested

About You:

• Outstanding customer service ability – warm, friendly, and welcoming!
• Tech savvy – you will have excellent computer skills, proficient in MS Office (MS Excel, MS Word and MS Outlook in particular)
• Exceptional organisational and administration skills with a fastidious eye for detail
• Excellent time management skills and the ability to prioritise work with good problem solving ability
• Flexibility, and a willingness to step in and support others as required
• Knowledge of WINZ funding entitlements and experience using a childcare management system is preferred but not essential
• You will need to be available to travel to the centres to complete various administrative tasks
• Experience with accounts, invoices and debts is advantageous

In return for your commitment, we offer you a competitive remuneration package which includes subsidised childcare and an excellent induction programme with mentoring and ongoing opportunities for personal development

If you would like to be considered for this exciting opportunity to join us in providing exceptional administrative support, then please send your CV and cover letter today!

Please note: Applicants for this position should have NZ residency or a valid NZ work visa

Why Work for Busy Bees?

If you’re passionate about early learning, Busy Bees is the place to be. Although we are part of a global organisation, our company was founded by three families looking for better, more enriching childcare. Three decades later, we still keep the same values at heart.

We know that we couldn’t do what we do without the important people in our teams. We invest in our people and work with them to build career pathways that inspire.