Customer Service Agent, New Zealand

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SkyCity

Night Manager

  • Posted 3w ago
  • On Site
  • Full Time
Location

Auckland

Salary

$65  -  $70 k/yr

Job Description

E pā ana ki a SkyCity | About SkyCity

SkyCity has three beautiful properties within metres of each other - The Grand by SkyCity is a 5 star property, Horizon by SkyCity is a 5 star property and SkyCity Hotel is a 4.5 star property. Busy and fast paced environments with a team of professionals who know how to look after their guests and win awards for doing so.

Mō te Tūranga | About the Role

There is a variety of front desk and accounting duties for this night role, you will work closely with a small team to ensure our late arriving guests and early check outs are looked after and have the best possible experience staying with us. This role will require you to work a minimum 40 hours per week and your location for work will be across all three properties, SkyCity Auckland, The Grand by SkyCity and Horizon by SkyCity. You will also have a Night Auditor reporting to you on shift.

Mōu | About You

You will have superb communication and customer service skills to ensure exceptional guest service. You will have previously worked a front office leadership position with experience running the night shift preferably.

Minimum 2 years experience in front office or a similar role
Demonstrated competency with Microsoft Office Suite, Opera experience
Available to work from 23:00 - 07:30, 5 nights a week
Full Drivers Licence
General Managers Certificate preferred
Supervisory experience preferred

Ngā painga | Benefits

A supportive and diverse company culture
Work with people who care, are driven and energetic
Medical insurance
$2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
Heavily discounted staff car parking and dry cleaning
Career progression
Discounts at our outlets
Free trips for you plus one as many times as you like up the Sky Tower

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.

If you have what it takes, apply online today.

Benefits and Perks

  • 🧠
    Mental Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards
  • 🩺
    Health Insurance
  • 💚
    Counselling Services
  • 🎖
    Long Service Rewards
  • 💼
    Life Insurance
  • 🩸
    Free Period Products
  • ☕
    Work Café
  • 🤱
    Extended Parental Leave

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