Customer Service Agent, New Zealand

Customer Service Agent Jobs in New Zealand

Canterbury Somali Association

Ethnic Communities Digital Inclusion Strategist

  • Posted 2w ago
  • Remote
  • Volunteer
Location

Christchurch


Estimated Time Required

2-4 Hours /wk


Job Description

The Canterbury Somali Association (CSA) is a community organization that serves the Somali population in the Canterbury region of New Zealand, particularly in the city of Christchurch. Its main objectives are to support and empower Somali migrants and their families, helping them integrate into New Zealand society while preserving their cultural identity.

The association typically offers a variety of services, such as:

Cultural and Social Support: CSA helps Somali migrants connect with others in their community, offering a sense of belonging and cultural preservation.

Advocacy and Representation: The association advocates for the rights and needs of Somali people in the region, helping to raise awareness about their challenges and ensuring they are represented in local governance and decision-making processes.

Settlement and Integration Assistance: CSA may assist new Somali immigrants with settlement tasks such as finding housing, employment, and navigating New Zealand's education and health systems.

Youth and Education Programs: The organization often runs educational programs and youth initiatives to support young people in the community, helping them succeed academically and socially.

Cultural Events and Celebrations: The CSA is involved in organizing cultural events and festivals, such as Somali Independence Day, which help to celebrate Somali heritage and share it with the wider community.

The Canterbury Somali Association works in collaboration with other local organizations, government agencies, and community groups to ensure the well-being of Somali people in the region.

We're looking for some one to help us prepare a digital inclusiveness strategy that will form the basis of a funding application.


Hard Skills Required

  • Government Policies

Soft Skills Required

  • Communication
  • Cultural Understanding

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