Customer Service Advisor, New Zealand

Customer Service Advisor Jobs in New Zealand

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ASB Bank Limited

Software Specialist - Payments - InterBank

  • Posted 3w ago
  • On Site
  • Full Time
Location

Wellington

Job Description

Salesforce Software Specialist

As our Salesforce Software Specialist, you'll play a vital role at ASB. We are looking for an individual that will be central to continually improving and enhancing the Salesforce platform for our organization. Our Salesforce implementation is of great importance to us, therefore you should keep the wider organization's best interests in mind composing and deploying any code.

You will own the integrity and strength of the solutions recommended. You'll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions.

We are looking for someone who can take ownership of all functional salesforce requests. You will work as part of our team to collaborate on specifications based on stakeholder requirements, validate the proposals, and deliver the solutions.



Responsibilities

  • Collaborating with Squad members to validate business requirements and any considerations (security, scalability, limits),
  • Design and build flows to meet our business requirements
  • Enhance our nCino implementation built on the Salesforce Platform
  • Custom User Interface development, including Lightning Web Components,
  • Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development,
  • Collaborating with IT / Developers for other systems to integrate across the business
  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports


Required

  • Experience implementing and developing in Salesforce,
  • A proactive attitude to Salesforce enhancements and bringing existing code into best practices,
  • Ability to write, interpret, and critique technical specifications,
  • Experience working with large data sets,
  • Soft skills: the ability to gather requirements and present solutions to stakeholders.





Desirable

  • A proactive attitude to Salesforce enhancements and bringing existing code into best practices,
  • Soft skills: the ability to gather requirements and present solutions to stakeholders.
  • Strong Salesforce product knowledge and at least 4+ years' of Salesforce Administration hands-on experience
  • Trailhead Badges/Super Badges
  • Salesforce Certifications





What is in it for you:

We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles, extra holidays, and parental benefits.

If we have nailed our pitch and this role sounds like it might be the one for you then, please click "apply"… we would love to hear from you!

Hard Skills Required

  • C#/.NET Expertise
  • Azure PaaS Proficiency
  • Microservices Architecture
  • CI/CD Pipelines Knowledge
  • Payment Systems Experience

Soft Skills Required

  • Leadership
  • Problem Solving
  • Effective Communication
  • Collaboration
  • Mentorship

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • ⚖
    Work-Life Balance Support
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🏆
    Performance Bonus
  • 💸
    Payroll Giving
  • 🧠
    Mental Health Workshops
  • 🧕
    Inclusive Workspace
  • ⏰
    Flexible Work
  • 🏎
    Competitive Salary
  • 🎖
    Long Service Rewards
  • 🎉
    Employee Discounts and Rewards
  • 🏘
    Work from Home
  • 🍇
    Fruit Box
  • 💼
    Life Insurance
  • ☕
    Work Café

Job Schedule

  • Shift Work
  • Monday to Friday

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