Customer Service Advisor, New Zealand

Customer Service Advisor Jobs in New Zealand

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Greenlight Recruitment

Customer Service

  • Posted 5d ago
  • On Site
  • Full Time
Location

Auckland

Salary

$80  -  $90 k/yr

Job Description

ABOUT THE COMPANY

A privately owned New Zealand freight forwarder who now have offices in other countries. A full service forwarder well known in the industry.

ABOUT THE ROLE

Working within a small but busy Import Customer Service team, this role involves providing day to day support to Operations and the Customer Services team and Key Account clients. This includes accurate and on-time processing of shipment orders, and providing the highest levels of expertise and service at all times.

ABOUT YOU

The role is within the freight forwarding industry so we do require this experience along with the below attributes;

  • Calm under pressure
  • A sense of humour to fit in with the team
  • Excellent time management and organisational skills
  • Think outside the box and use your initiative
  • Attention to detail
  • A team player with the ability to work well under pressure
  • Excellent communication; verbal & written
  • Pro-active and resourceful with excellent time management
  • EDI Enterprise (Cargowise) experience preferred but not essential

Hard Skills Required

  • Freight Forwarding
  • Shipment Processing
  • EDI Enterprise (Cargowise)
  • Time Management
  • Organizational Skills

Soft Skills Required

  • Communication
  • Teamwork
  • Problem-Solving
  • Initiative
  • Attention to Detail

Job Schedule

  • Shift Work
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