Customer Service Advisor, New Zealand

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MBM

Biddable & Implementation Specialist

  • Posted 2w ago
  • Hybrid
  • Full Time
Location

Auckland

Job Description

We’re seeking a Biddable and Implementation Specialist to join our team at MBM. In this key role, you'll manage ad operations and biddable platforms, bringing innovative solutions to both clients and the wider team. Collaborating closely with the Digital Account Management team, you’ll implement best practices in ad operations and self-serve activities to deliver outstanding, measurable outcomes for clients.

If you've been looking for a Performance or Programmatic Specialist role, we'd think you'd be interested in this opportunity.

Key responsibilities:

Account Management

  • Develop proactive client initiatives and collaborate with Digital Account Managers and Implementation Specialists during campaign execution.
  • Support client relationships through active account management, WIP attendance, and follow-up on actions and initiatives.
  • Platforms and Performance
  • Champion ad server use to track and measure campaign performance.
  • Leverage programmatic media platforms, digital tools, and data to optimise targeting, measurement, and campaign execution.
  • Maintain best practices in campaign and biddable platform management.
  • Implementation, Optimisation, and Reporting
  • Take ownership of client campaigns, ensuring implementation and optimisation to deliver optimal results.
  • Provide insightful performance reports and collaborate with leadership to refine processes.


Team Collaboration

  • Work closely with the Digital Account Management teams and mentor junior team members.
  • Work with senior leadership to define and enhance team processes.


About you

  • Minimum 2 years’ experience in ad operations, 1 year in a programmatic buying capacity
  • Current Certifications in Google Adwords, Google Analytics, Display and Video 360, Campaign Manager 360
  • If this sounds like you, and you are ready for your next step, we’d love to talk!

Benefits and Perks

  • 🌿
    Wellness Program
  • 💯
    Employee Mentoring Program
  • 🏘
    Work from Home
  • 🏎
    Competitive Salary
  • 📈
    Professional Development
  • 👶
    Childcare Support
  • ⚧
    Gender Transition Support
  • 📣
    Referral Bonuses
  • 🧕
    Inclusive Workspace
  • 🎂
    Birthdays Off
  • ❤
    Care and Appreciation
  • 💚
    Counselling Services
  • 🤱
    Extended Parental Leave
  • 🎖
    Long Service Rewards
  • 💻
    Company Supplied Technology
  • ⏰
    Flexible Work
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