Customer Service Advisor Jobs in New Zealand

Are you a seasoned logistics professional looking to take the next step in your career? We're searching for a dynamic individual to join our team as a 3PL Supervisor. If you thrive in a fast-paced environment and possess a passion for optimising supply chain operations, we want to hear from you!

About us

You've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No suprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand.

As a leader in the industry, we pride ourselves on delivering innovative solutions and unparalleled service to our clients. With a commitment to excellence and a focus on continuous improvement, we're reshaping the future of logistics.

About the role

As a 3PL Warehouse Supervisor, you will play a pivotal role in ensuring the smooth operation of our logistics processes. From managing third-party partnerships to optimising inventory levels, you'll be at the forefront of driving efficiency and maximizing performance.

If you're ready to lead a team and make a tangible impact on our operations, this is the opportunity for you!

We are looking for an experienced, hands on Warehouse Supervisor to join our Hamilton team in the Ruakura Superhub.

In this full time role you will be responsible for all inbound/outbound activities in our 3PL Warehouse as well as leading a team to ensure that the productivity, quality and overall performance continues to meet our high expectations. Our customers are a key focus for us and we aim to provide a fantastic service to them, you will be a key part in making this happen.

Key tasks:

• Supervising the operation.
• Lead and inspire a team of logistics professionals to achieve operational excellence.
• Develop labour models and productivity tracking tools to manage the day-to-day work plan.
• Maintain storage area by organising floor space; adhering to storage design principles; and recommending improvements.
• Interface with customers to build robust relationships.
• Lead the implementation of new customers.
• Maintain inventory by conducting physical counts and assisting the Inventory Controller with reconciling variances and conducting investigations and corrective actions where required.
• Keep equipment operating by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs.
• Ensure that health and safety procedures are met and your team is safe at all times.

What Big Chill can offer you:

• Working in a business that has over 25 years experience.
• Modern gear and facility.
• Dynamic and collaborative work environment.
• Opportunities for career growth and advancement.
• Make a meaningful impact on our company's success.

A current OSH approved Forklift and Reach Truck licence and experience operating a reach truck is required.

Prior experience in chilled and frozen is preferred but not required.

If you're ready to take your career to the next level and join a team that's shaping the future of logistics, we want to hear from you! APPLY NOW and join our very cool team here at Big Chill!

The right applicant will need to be able to pass a pre-employment drug test and satisfactory MoJ criminal check.