Customer Service Advisor, New Zealand

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IDEA Services

Support Worker

  • Posted 4w ago
  • On Site
  • Full Time
Location

Whangārei

Salary

$23 .84  -  $29 .10/hr

Job Description

  • Full or part time opportunities
  • Flexibility needed for rostered shifts covering a variety of hours including mornings, evenings, weekends and overnight
  • $23.84-$29.10 per hour depending on relevant qualifications



Mō te tūnga | About the role

As a Support Worker you will be supporting people with intellectual disabilities to enjoy great lives at home and as part of their community. This is meaningful work where you can be creative and make every day interesting in ways that are important to others. Your role involves helping the people we support to:

  • grow their independence and learn skills for daily living such as using public transport, getting a job, cooking a meal.
  • manage their daily routines - shower, get dressed, take medication or eat a meal.
  • pursue their goals, interests, and hobbies.
  • stay healthy and making positive choices about their lifestyle.
  • have strong connections with their whānau and community.
  • Check out our website to learn more: Become a Support Worker




Ngā pūmanawatanga ōu | What you will bring

  • Previous experience as a Support Worker is preferred, but more importantly, we are looking for someone with some life experience and the right attitude.
  • Flexibility to work rostered shifts including days, evenings, sleepovers, and weekends.
  • A calm nature and confidence to work with challenging behaviours.
  • Comfortable and proficient in using computers and tablets daily.
  • Strong written and verbal communication skills.
  • Physical fitness to provide necessary physical support.
  • A Full NZ driver's license or ability to gain this within 6 months.



Nōu te rourou | What's in it for you?

  • $23.84-$29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
  • IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
  • Generous long service leave entitlements plus insurance benefits after 2 years' service.
  • 'Refer a friend' Bonus programme.
  • FREE Employee Assistance programme service anytime you need health and wellbeing support.



Mō mātou | About us

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community. IDEA Services Ltd is an accredited Immigration AEWV employer.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.



Me pēhea te tuku tono | How to Apply

The first step is to submit an online application by selecting the 'Apply' button. As part of the application process you will be required to provide an up-to-date CV outlining your previous experience. We are unable to discuss your suitability for the role until we have received your application. If you have any questions about the application process or specific queries about the position, please use the contact details below to speak to recruitment.

Applicants can direct enquiries about position to:
Taylor Spence - Recruitment Advisor
07 838 7698

Hard Skills Required

  • Time Management
  • Driving Skills
  • Medication Administration
  • Physical Support Techniques
  • Digital Proficiency

Soft Skills Required

  • Empathy
  • Adaptability
  • Communication Skills
  • Team Collaboration
  • Problem Solving

Benefits and Perks

  • 🏋
    Gym Membership
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 📣
    Referral Bonuses
  • ⏰
    Flexible Work

Job Schedule

  • Includes Weekends
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