Customer Relationship Manager, New Zealand

Customer Relationship Manager Jobs in New Zealand

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Humes

Quality and Compliance Lead

  • Posted 4w ago
  • On Site
  • Full Time
Location

Auckland

Salary

Starting at $30 /yr

Job Description

We have an exciting opportunity for a Quality & Compliance Lead to join our production team based in Papakura.

You will work closely with the Production Manager and production teams across our dry cast and wet cast concrete precast facility ensuring our products comply with the appropriate standards, while always working on exceeding our customers' expectations

What's in it for you?

This role plays a key part in ensuring all aspects of the Humes Service promise are fulfilled. With that in mind we want to share what we can offer you when you work with us:

  • Hourly rate starting from $30.00 depending on skill and experience
  • Monday to Friday – 40 hours guaranteed per week
  • Range of staff discounts – Les Mills, PlaceMakers, Southern Cross, OPSM, Mobil, Z Energy and more
  • Employee Education Fund / Employee Welfare fund / Employee Assistance Program – Available to all permanent employees & your immediate whanau
  • Market leading Parental Leave Policy that will make it easier to our employees to become parents while working at Humes


Our Role

  • Maintain product quality, by ensuring quality assurance policies and procedures.
  • Develop, implement, maintain, and communicate quality strategies and programs throughout the plant.
  • Strategically plan, review, and execute activities associated with continued compliance to the management systems: ISO 9001 Quality Management System (QMS) Standards NZS 4058, 3109, 3114
  • Work towards improving quality, by identifying and removing the causes of defects and minimizing variability - Agree on corrective actions.
  • Ensure manufacturing team is operating to meet QA requirements and provide QC training for operators.
  • That customers (internal and external) receive timely and adequate advice/support/documentation regarding products and associated quality.


What You Will Bring

  • Certificate or vocational training in Quality Assurance or Quality Control with at least 3 years applicable experience.
  • At least 2-3 years of practical hands-on experience with the capability to comprehend and apply short-term and long-term business improvement process and a proven track record of operating a large/medium size, high/medium complex site.
  • Technically minded - Functional knowledge of ISO9001 and product performance standards (NZS3101, NZS3104, NZS3109 and ASNZS4058 advantageous)
  • Strong communication written and verbal, confident liaising with stakeholders.
  • Willing to provide hands on support onsite.
  • Excellent time management with the ability to be proactive and prioritise appropriately.
  • Confident with computers and technology, able to demonstrate experience with technology, Microsoft suite for example, with ability to learn other IT applications.


Research shows that females and minority groups don’t apply for roles unless they match 100% the job description.

We are proud of your diversity and see it as one of the things that make us stronger. We welcome your individuality and encourage you to bring your true self to work, so if this role is of interest but you feel you don’t fit it, we would still love you to apply.

Hard Skills Required

  • Quality Assurance (QA)
  • Quality Control (QC)
  • ISO 9001 Knowledge
  • Product Standards Compliance
  • Technology Proficiency (e.g., Microsoft Suite)

Soft Skills Required

  • Attention to Detail
  • Communication
  • Time Management
  • Proactive Problem-Solving
  • Stakeholder Liaison

Benefits and Perks

  • 🎖
    Long Service Rewards
  • 💚
    Counselling Services
  • 🏘
    Work from Home
  • 🚘
    Travel Reimbursement
  • 🅿
    Free Parking
  • 🧕
    Inclusive Workspace
  • 📈
    Professional Development
  • 🧠
    Mental Health Workshops
  • ⏰
    Flexible Work
  • 🩸
    Free Period Products
  • 🎉
    Employee Discounts and Rewards
  • ⛑
    Uniform Provided
  • 🏛
    Fully Paid Jury Service
  • 🤱
    Extended Parental Leave
  • ⚧
    Gender Transition Support
  • 📣
    Referral Bonuses
  • 🏎
    Competitive Salary
  • 🛂
    Visa Sponsorship
  • 🚶
    Ease Back to Work
  • 💳
    Company Discounts
  • ⚖
    Work-Life Balance Support
  • 💻
    Company Supplied Technology
  • 💯
    Employee Mentoring Program
  • 🏥
    Subsidised Health Insurance
  • ⚰
    Funeral Cover
  • 🍺
    Free Drinks
  • ☕
    Work Café
  • 💹
    Employee Stock Purchase Plan
  • ❤
    Care and Appreciation
  • ⛽
    Vehicle/Fuel Card

Job Schedule

  • Monday to Friday
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