Customer Experience Engineer, New Zealand

Customer Experience Engineer Jobs in New Zealand

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KiwiRail

Infrastructure Plant Manager

  • Posted 4d ago
  • On Site
  • Full Time
Location

Ohakune

Job Description

  • Keep KiwiRail Moving – Lead Our Infrastructure Plant Operations
  • Auckland, Wellington, or Christchurch (Flexible)
  • Permanent, Full-time


He kōrero mō mātou | About us
At KiwiRail, we’ve been keeping New Zealand connected for over 150 years. Our rail network plays a vital role in moving people and freight efficiently and sustainably. With a strong focus on safety, innovation, and teamwork, we’re committed to building a better future for rail in Aotearoa. Now, we’re looking for an experienced leader to join us in ensuring our infrastructure operations run smoothly.

He whakamārama mō te tūranga mahi | About the role
As Infrastructure Plant Manager, you’ll take charge of KiwiRail’s essential plant and equipment, managing their entire lifecycle from acquisition to maintenance and disposal. You’ll lead a skilled team to ensure our assets support key national and regional infrastructure projects, driving operational excellence and safety.

This is your opportunity to make a real impact—optimising resources, enhancing service delivery, and contributing to KiwiRail’s long-term strategy for safe and sustainable infrastructure.

Key Responsibilities:

  • Lead, motivate, and develop a high-performing team of operators and maintainers.
  • Oversee the allocation and deployment of plant assets to meet infrastructure demands.
  • Ensure all equipment meets safety regulations and compliance standards.
  • Manage maintenance programmes, optimise resource use, and drive standardisation across regions.
  • Collaborate with internal teams, contractors, and regulatory bodies to enhance service delivery.


Ngā pukenga e rapu nei mātou | What you will bring
You are an experienced leader with a strong background in plant and equipment management within a complex, safety-critical environment. Your ability to balance strategic planning with hands-on operational leadership will be key to your success.

We’re looking for:

  • Proven experience managing equipment or assets in a high-risk industry.
  • Strong leadership and people management skills, with the ability to inspire and develop teams.
  • Deep understanding of safety, compliance, and operational best practices.
  • Financial acumen, including budget management and cost-saving initiatives.
  • Excellent stakeholder engagement and communication skills.
  • A proactive, problem-solving mindset and the ability to manage complexity.


Nōu te rourou | What’s in it for you?
At KiwiRail, we value our people and offer a workplace where you can grow and thrive. You’ll enjoy:

  • A competitive salary and benefits package.
  • Ongoing professional development and training opportunities.
  • Career progression in a nationally significant organisation.
  • The chance to be part of a team shaping the future of New Zealand’s rail infrastructure.


Kua rite, kia rite | Ready to Make a Difference?
If you’re ready to lead and make a real impact in KiwiRail’s infrastructure operations, we’d love to hear from you.

Apply now and be part of the journey!
Applications close Monday 24th of February 2025.

Position Description: https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fwww.kiwirail.co.nz%2Fassets%2FCareers%2FAimee%2FInfrastructure-Plant-Manager-2024-11-21.docx%3Fvid%3D4&wdOrigin=BROWSELINK

Hard Skills Required

  • Track Maintenance
  • Machinery Operation
  • Safety Protocols

Soft Skills Required

  • Time Management
  • Communication
  • Coordination
  • Attention to Detail

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
    EAP, Employee Assistance Programme, Study Grants, Travel Privileges on Great Journeys of New Zealand and InterIslander.
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 🛂
    Visa Sponsorship
  • 🎉
    Employee Discounts and Rewards
    The NZ Rail Staff Welfare Trust- The Trust offers reimbursement of medical expenses for members and their families, access to affordable holiday homes, and group discounts on additional insurances.
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • 💻
    Company Supplied Technology
  • ⛑
    Uniform Provided
  • ⏰
    Flexible Work
  • Extended Annual Leave
  • Bereavement Leave
  • Wellbeing Support
  • Sick Leave

Job Schedule

  • Monday to Friday
  • Shift Work
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