Customer Engagement Designer, New Zealand

Customer Engagement Designer Jobs in New Zealand

Invisible Technologies

Senior Software Engineer - Platform

  • Posted 1w ago
  • Remote
  • Full Time
Salary

$175  -  $220 k/yr


Job Description

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We’re a tech-enabled services company providing AI-enabled solutions to our clients. Invisible partners with leading model providers like OpenAI and Cohere to help train the most advanced language models. These partnerships with AI firms provide early access to best-practice AI research and LLMs, enabling efficient automation and optimization of complex processes. We also partner with Fortune 500 companies to automate tasks such as menu management for DoorDash and claims processing for American Family Insurance, significantly improving quality while reducing cost and time to completion.

Customers choose us for our curated pool of on-demand global experts; our flexible orchestration platform that seamlessly blends advanced technology with elite talent; and our outcomes-based pricing. Invisible has 10x’d our revenue in the last two years, is highly profitable, and was recently ranked #3 in Artificial Intelligence on Inc. 5000’s annual list of fastest-growing private companies in America.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annualized Revenue Run Rate of $100 million and continue to grow at speed. We operate as a profitable business and own a majority of the company, going against the grain in the venture-backed AI space. We look for like-minded individuals to join us as we aim to grow into the largest services firm in the world that bridges the gap between AI and enterprise success.

About The Role

As a Senior Software Engineer on the foundations team you’ll be dedicated to ensuring that the rest of the engineering organization has a robust, scalable, reliable foundation upon which they can build their features. Our ideal candidate is someone who wants to solve complex problems at the platform level and thinks about how data flows in a system, how best to scale software and how to design effective, usable APIs.

What You’ll Do

  • Working on our core API
  • Optimizing and debugging GraphQL
  • Ensure the base levels of our platform operate smoothly
  • Working on the requirements for architectural changes to our platform
  • Building tooling to support core platform functionality, such as authentication
  • Participating in technical review of solutions to platform level issues


What We Need

  • 6+ years of software engineering work experience.
  • Demonstrated experience delivering well-tested code that has significant and measurable business impact.
  • Demonstrated experience mentoring junior engineers and having teamwide impact.
  • Experience with one or more of these technologies:
  • Backend using Python Web Frameworks (Flask, Django, FastAPI, etc.)
  • APIs leveraging GraphQL
  • Data Management Systems (PostgreSQL, Elasticsearch, Cassandra, Kafka, etc.)
  • Cloud Deployment using Kubernetes (with observability)
  • Experience with agile methodologies and the art of delivering software at high quality and on schedule.
  • Experience working with fully remote teams is a plus.


What’s In It For You

We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our Partners. Over 65% ownership is in the hands of our Partners, and we’re committed to buying back Partner shares every year according to our formal liquidity plan. This ensures liquidity for those who choose to sell their stake in the company.

Compensation:

  • Base: $175,000
  • Base + Bonus Target: $220,000
  • This role is eligible to participate in Invisible’s equity plan.


The amount listed above is the expected annual base salary for this role, subject to change.

Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All our roles are remote. However, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Accessibility Statement:
We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email.

Equal Opportunity Statement:
We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.


Hard Skills Required

  • Python
  • GraphQL
  • APIs
  • PostgreSQL
  • Kubernetes

Soft Skills Required

  • Mentorship
  • Problem-Solving
  • Collaboration
  • Communication
  • Agile Methodologies

Job Schedule

  • Monday to Friday

Company Video


Report This Job