Customer Engagement Designer, New Zealand

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Link2 Services

Site Manager

  • Posted 2d ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Link2 Services is a company based in Auckland catering to the needs of, but not limited to, theindustries of logistics, manufacturing, food, building/construction, retail and hospitality alongwith other multi-disciplined service contracts for the last 24 years.
We are looking to fill 10 full-time vacancies at the Site Manager level.

The responsibilities of this role include:
>Liaise with customers to discuss and coordinate new and possible variations to serviceagreements.
>Be familiar with customer agreements, understand requirements, and particular customerpreferences to ensure that underlying agreement objectives between our company and thecustomer are achieved.
>Plan daily workload to coincide with customer preferences and coordinate with staffmembers, customer service/General manager/CEO while working along with team members
>Follow up with customers on a regular basis to ensure that all work is performed to asatisfactory standard.
>While assisting and working along with team members, ensure that contracted work sites areserviced as per customer requirements.
>Ensure that staff members are properly trained and familiar with company policy andprocedures.
>Co-ordinate with HR Team in delegating duties to other staff and supervise performance ofthe same.
>Ensure required documentation is completed and up to date at the completion of jobs.

While working along with the team members be the first point of contact for staff queriesandprovide solutions or refer to higher management.
>Ensure that team members to carry out all end of day procedures like rubbish clearance,tools handover, collection of work reports etc.
>Ensure to be working on various client sites as and when needed
>Ensure that safe working conditions and practices are in place and duly followed at all sites
>Ensure that any health and safety breaches are duly reported.
To succeed in this role, the following minimum requirements must be demonstrated:
>Excellent communication, customer service skills and be a multi tasker.
>Computer and technology skills will be beneficial.
>Ability to work along with the team and lead within a team environment.
>At least 1 year of relevant supervisory/management experience required.
>Knowledge of any Warehousing /Production line workflow in manufacturing/food processing& packaging, building/construction, retail and hospitality industries and the associated H & Srequirements and regulations will be highly beneficial as we cater to various industries.
The role may require to travel within the Auckland region to various client locations.Compensation will be provided for travel.
You will be guaranteed a minimum of 32 hours of work per week. The hourly rate for this rolewill be $29.66per hour. Business operation hours are Monday to Friday, between hours of 7amand 6pm.
Applicants for this position should have NZ residency/citizenship or a valid NZ work visa.

Benefits and Perks

  • 🏎
    Competitive Salary
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