Customer Care Team Lead Jobs in New Zealand

Are you passionate about leveraging data to drive impactful decisions? Do you have a knack for Geographic Information Systems (GIS) and a desire to make a difference in your community? The Far North District Council is seeking a dynamic and skilled Infrastructure Data & GIS Analyst to join our innovative team!

In this role, you will play a crucial part in managing and analyzing infrastructure data, providing valuable insights that shape the future of our district. If you are ready to contribute to meaningful projects and work in a supportive, forward-thinking environment, we want to hear from you!

Te Wero – The Challenge

In this pivotal role, you’ll be at the forefront of enabling best practice asset management. Your expertise will empower our council to make informed, data-driven decisions that enhance our community’s infrastructure and services.

Some of the key accountabilities:

• Data Management: Collect, process, and maintain accurate infrastructure data.
• GIS Analysis: Utilise GIS software for spatial analysis, mapping, and visualizations.
• Data Integration: Combine various data sources for comprehensive insights.
• Reporting: Prepare and present reports, dashboards, and visualizations.
• Stakeholder Collaboration: Support planners, engineers, and public works teams.
• Quality Assurance: Conduct data quality checks and ensure adherence to standards.
• Documentation: Maintain clear records of data processes and GIS workflows.
• Compliance: Ensure activities comply with local regulations and data privacy laws.
• Project Management: Assist in managing GIS and data-related projects.
• System Maintenance: Oversee GIS systems and database updates.
• Data Security: Implement measures to protect sensitive information.
• Training: Provide training on data and GIS tools.
• Public Inquiries: Respond to external inquiries about infrastructure data.
• Process Improvement: Identify and recommend improvements for data management and GIS processes.
• Grant Support: Assist in preparing grant proposals for GIS projects.
• Technology Updates: Stay current with GIS technology advancements.
• Emergency Support: Provide data analysis and GIS support during emergencies.
• Vendor Liaison: Manage relationships with GIS service providers.
• Community Engagement: Present data at community meetings and gather feedback.

I ā koe - About You

We are seeking a candidate who possesses:

• A Bachelor’s degree in Geography, Geographic Information Systems, Environmental Science, or a related field.
• At least 4 years of experience in GIS analysis, cartography, or a similar role.
• Experience in the public sector or local government is advantageous.
• Proficiency in ARCGIS software.
• Strong understanding of spatial analysis techniques, geoprocessing tools, and map design principles.
• Familiarity with database management systems (e.g., SQL, PostgreSQL) and spatial databases.
• Experience with scripting languages (e.g., Python, JavaScript) for automation and customization.
• Excellent analytical and problem-solving skills.
• High attention to detail and accuracy in data analysis and interpretation.
• Effective communication and collaboration skills.
• Ability to work independently and manage multiple tasks efficiently.

Tā mātou āroha – What We Offer

Far North District Council are proud of our diverse workforce and are committed to maintaining an inclusive workplace where everyone feels valued and respected. We are a progressive and growing council filled with like-minded people who love what they do and are committed to providing superior services to residents and their community.

You will be given all the tools of the trade to hit the ground running.

• Learning & Development plan to ensure your ongoing growth and success within the organisation.
• The salary for this position is Grade 17 within Council's salary structure (Band: $91,464 to $107,605 pro rata per annum) dependent on qualifications and experience, plus Kiwi Saver.
• Business first approach with flexible/hybrid options.
• Free $100,000 life insurance scheme (conditions apply).
• Free Will package, so that if the unexpected happens your family is supported.

If you’re ready to make a tangible difference and be part of a forward-thinking team, we want to hear from you!



Creating Great Places, Supporting our People