Customer Care Representative, New Zealand

Customer Care Representative Jobs in New Zealand

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Geneva Healthcare

Caring Support Worker

  • Posted 4d ago
  • On Site
  • Full Time
Location

Lower Hutt

Salary

$23 .38  -  $29 .10/hr

Job Description

Are you passionate about making a difference in the life of young people and their whānau?

Join our small team of friendly kaiāwhina to support our neurodiverse, 13-year-old male client with health needs. He has nocturnal epilepsy, ADHD and a mild intellectual disability. This means he has seizures when he’s asleep. What he needs is, compassionate people to look after him overnight and during the day to help him feel safe when he is feeling distressed. Experience in this area will be advantageous.

Salary: $23.38 to $29.10 per hour (based on qualifications)

This client requires two person assistants:

Monday to Friday – 3.00pm to 5.00pm

Saturday and Sunday – 10.00am to 2.00pm

Wednesday evening (for Karate class) – 6.00pm to 8.00pm

Also available from time to time:

Wake-overs – Monday to Sunday, 9.00pm to 6.00am

Monday to Friday, 7.00am to 9.00am and 3.00pm to 5.00pm to help get client ready for school and after school activities.

Duties include:

  • Taking observations (note taking)
  • Mickey button feeding
  • Oxygen therapy
  • General household tasks
  • Be a great companion for our client


Although experience is helpful, it is not necessarily required. The right person will:

  • Be compassionate, reliable, and honest.
  • Love working with children.
  • Be familiar with epilepsy (although training can be provided)
  • Have a first aid certificate (first aid training can also be provided)
  • Be positive and adaptable, with a ‘can do’ attitude.


Applicants must:

  • have their own car and full driver’s licence.
  • Be a NZ citizen or permanent resident of NZ or have a relevant work visa with more than 12-month expiry date
  • Only apply if you live within the Hutt Valley of Wellington, New Zealand.


This role may suit anyone studying towards a career working with children in any of the following fields: special education, teaching, teacher aide work, healthcare, educational psychology, social work, youth work or caregiver support.

Sounds like you? Apply now!

Hard Skills Required

  • Basic Medical Care
  • First Aid Certification
  • Note-Taking and Documentation

Soft Skills Required

  • Compassion and Empathy
  • Patience and Adaptability
  • Reliability and Trustworthiness

Job Schedule

  • Shift Work
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