Customer Care Representative, New Zealand

Customer Care Representative Jobs in New Zealand

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Savor Group

Duty Manager | Savor Group

  • Posted 2w ago
  • On Site
  • Full Time
Location

Auckland

Salary

$26  -  $31 .61/hr

Job Description

  • Full time, permanent position in Central Auckland
  • Minimum 30 hours per week, maximum 60 hours per week
  • $26.00 - $31.61 per hour + great staff benefits


Savor is a fast paced and dynamic business that stays true to its entrepreneurial roots. We create world class dining experiences across some of Auckland’s leading restaurants, while driving growth across the Group and returns for shareholders along the way.

The Venues

We operate 20 hospitality businesses in central Auckland each with its own unique concept and offering. We have a reputation for originality, the quality of our products and high standards of our service. Explore our website at this link: https://savor.co.nz/
For each candidate we will discuss the best fit in terms of venue, with opportunities to move between venues.

The Opportunity

Savor Group is on the hunt for experienced Duty Managers to join the team! Ideally, you will have at least 1 year experience in a management role in a high volume venue, a fantastic attitude with exceptional care and understanding for the overall customer experience, flexibility to work evenings and weekends, the right to work in New Zealand and a current LCQ and managers certificate or the ability to get one.

In this role you will be responsible for:

  • Day to day operations of the venue including; staff performance, customer experience, and quality of offerings at all times
  • Legal compliance of the venue in particular to the Sale of Alcohol Act 2012
  • Assisting with events and group bookings
  • Financial management ensuring costs (labour and goods) are well managed
  • Assist with the training and development of junior team members
  • Maintaining venue standards and presentation at all times


The Benefits

When you join Savor Group you are joining a company that values you. We offer competitive pay, staff meals, group discounts for you, and discounts with friends of Savor. From the moment you become part of the Savor team we are invested in developing and nurturing you, making sure your work is fulfilling, that you are proud of what you do and where you work.

Hard Skills Required

  • Venue Operations Management
  • Legal Compliance (Sale of Alcohol Act 2012)
  • Staff Training and Development
  • Financial Management
  • Event Coordination

Soft Skills Required

  • Leadership
  • Customer Service
  • Problem-Solving
  • Communication Skills
  • Attention to Detail

Benefits and Perks

  • 💯
    Employee Mentoring Program
  • 🍲
    Meals Provided
  • 📱
    Discounted Phone or Internet Plans
  • 📣
    Referral Bonuses
  • 🛂
    Visa Sponsorship
  • ❤
    Care and Appreciation
  • 🧕
    Inclusive Workspace
  • ⏰
    Flexible Work
  • 🏎
    Competitive Salary
  • 🍔
    Free Food
  • 🌿
    Wellness Program
  • ⛑
    Uniform Provided
  • 💪
    Physical Health Workshops
  • 📚
    Career Break
  • 🍺
    Free Drinks
  • 🎉
    Employee Discounts and Rewards
  • ⚖
    Work-Life Balance Support

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