Customer Care Representative, New Zealand

Customer Care Representative Jobs in New Zealand

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Busy Bees

Centre Manager

  • Posted 1w ago
  • On Site
  • Full Time
Location

Havelock North

Job Description

We are looking for an extraordinary person to lead our team of highly skilled teachers at Busy Bees Napier Road. Do you want to be instrumental in leading, developing and inspiring a team of talented teachers? This role will give you the opportunity to utilise your outstanding leadership skills.

About Us:

Busy Bees Napier Road has a long established, positive reputation within our community and our teaching team reap the rewards of excellent family partnerships. With a positive team culture and environment – the centre enjoys celebrating different cultural events and the diversity that makes our teaching team great.

About you:

As a passionate and experienced leader, you will wear many hats to allow you to manage in an ever-evolving environment and be adaptable to meet a variety of needs as they occur. You will have a strong “on the floor” presence, providing mentoring and role modelling of exceptional teaching practice to the rest of your team.
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Role requirements:

  • Demonstrated leadership experience with the ability to develop, coach and lead a team to deliver exceptional learning opportunities
  • Outstanding time management and organisational skills
  • Superb communication skills
  • Initiative, desire and passion for quality practice standards and commitment to the principles of Te Whāriki
  • Familiarity with the New Zealand Education Council, ERO, MOE requirements, Licensing Criteria, 2008 Regulations and Code of Ethics
  • A comprehensive understanding of how to maintain and grow occupancy levels
  • Innovative, resilient, committed, passionate and enthusiastic!


Why work for us?

  • We offer Full Pay Parity
  • Full payment of Teacher Registration costs and paid First Aid
  • Free flu vaccinations
  • Discounted Childcare Fees
  • Leadership development course to grow new leaders
  • A companywide commitment to employee wellbeing with access to an Employee Assistance Programme
  • Time out of ratio to enable you to coach and mentor your team


If you are an inspirational leader with a passion for childcare, we want to hear from you! Apply now with your CV and Cover Letter and be part of our journey to deliver the best possible childcare services to our community.

Please note: Applicants for this position should have NZ residency or a valid NZ
work visa

We are an Accredited Employer

Why Work for Busy Bees?
If you’re passionate about early learning, Busy Bees is the place to be. Although we are part of a global organisation, our company was founded by three families looking for better, more enriching childcare. Three decades later, we still keep the same values at heart.

We know that we couldn’t do what we do without the important people in our teams. We invest in our people and work with them to build career pathways that inspire.

Hard Skills Required

  • Educational Leadership
  • Curriculum Development
  • Compliance Management
  • Staff Mentoring
  • Enrollment Management

Soft Skills Required

  • Communication
  • Adaptability
  • Empathy
  • Problem-Solving
  • Team Collaboration

Benefits and Perks

  • 🎉
    Employee Discounts and Rewards
  • 💚
    Counselling Services
  • 🎖
    Long Service Rewards
  • 💯
    Employee Mentoring Program
  • ❤
    Care and Appreciation
  • 📈
    Professional Development
  • 📣
    Referral Bonuses
  • 🌿
    Wellness Program

Job Schedule

  • Shift Work
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