Customer Care Manager Dash Early Resolve Team Jobs in New Zealand

• Tamariki Support Workers (Resource Workers)
• Casual - Waikato Region - $26.00per hour
• (As and when required for short or block assignments)

Are you driven to make a difference for tamariki and their whānau? At Oranga Tamariki we are dedicated to putting tamariki and rangatahi at the heart of everything we do and say. Our Tamariki deserve to feel safe, have their voices heard and be surrounded by loving whānau. We are on a journey to ensure it happens.

We are seeking several Casual Tamariki Support Workers (Resource Workers) for Waikato region to provide support services. You will play an important part in a very rewarding role.

About the role | Mō te tūnga

Ideal candidates for this role are driven to making a difference for our tamariki. This role can see you facing some difficult situations so it's important for us to have the right kaimahi with a calm demeanour and patience when faced with potentially traumatised/dysregulated tamaiti.

The mahi you do will vary depending on the needs at the time, but could include the following:

• Transport tamariki to and from school, appointments, activities, and respite.
• Caring for tamariki when they are not with their whānau.
• Weekend work will be required, and travel may require you to stay overnight but this is optional.
• You may assist Social Workers if the need arises.
• Supervising contact visits at a variety of venues with parents, whānau and/or siblings, and writing observational reports.

What you will bring | Ngā pūmanawatanga ōu

• Flexibility to work varying hours during the week and weekends, and to changing priorities.
• People skills, patience, and an ability to see past what tamariki may be struggling with
• Experience with tamariki that may have complex needs.
• Demonstrate discretion, tolerance and understanding to earn the trust of tamariki.
• Excellent verbal & written communication skills with the ability to adapt to your audience, be able to prepare an accurate report or incident record.
• Act as a positive role model, generating confidence and commitment of others through his/her own ethical conduct.
• The ability to work in New Zealand, hold a full clean current NZ driver's licence.
• An understanding and appreciation of cultural issues and concerns Tikanga Maori & Pacific Island cultures

What's in it for you | Nōu te rourou

We offer flexible work options and a genuine commitment to wellbeing. We offer training and professional development so that you can develop and grow. We welcome diversity and we work in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of Tamariki and Rangatahi.

How to Apply | Me pēhea te tuku tono

If you want to help improve the lives of vulnerable tamariki and rangatahi please apply online with your CV and Cover Letter

If you have any queries, please contact Vonney Johnston vonney.johnston@ot.govt.nz

Applications close: 20th January 2025 at 5PM!

PLEASE NOTE: APPLICATIONS WILL NOT BE REVIEWED/SHORTLISTED UNTIL THE CLOSE DATE OF ADVERTISING DUE TO CHRISTMAS/NEW YEAR PERIOD

If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.


Oranga Tamariki is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. We also support flexible working arrangements.