Customer Care Manager Dash Early Resolve Team Jobs in New Zealand

Date: 12 Jan 2025
Location: Central Auckland, NZ, 1010
Company: Auckland Council

He angitūtanga: The opportunity
Auckland Council’s Governance Systems department has an opportunity for a permanent full-time Business Liaison to join the team. This role will report directly to the Manager of Governance Systems Solutions.

You will be predominantly based at the Town Hall; however, flexibility is required depending on the Town Hall calendar.

This is a critical role for the daily operations of our Policy, Planning and Governance Division. We work as part of a team to provide high-quality specialist support and assistance.

It’s an important role in customer service and process improvement.

You can expect to:
• Provide administrative, payroll and technology support to our elected members.
• Use tools such as Microsoft Office applications; SAP experience would be ideal
• Provide meeting management, including set up & break down
• Create purchase orders, capacity grants and contracts in SAP; manage payroll processes and systems
• Maintain the register of interests for our Elected Member

He kōrero mōu: About you
This role requires experience in the business administration support space. Ideally, you will have a knack for business acumen and political nous. You will likely have experience in large, complex and potentially political organisations.

To be successful in this role you will be quick thinking and have to ability to remain calm under pressure. Prioritisation and being proactive will feature in your skill set to ensure a smooth operation.

We are specifically looking for:
• Demonstrated ability to use various computer software systems.
• High level communication; both written and verbal
• Familiarity working within payroll systems; administrating pay-runs

Ngā āhuatanga kei a mātou: What we offer
Auckland Council is one of the largest local authorities in the South Pacific providing essential services and facilities to more than 1.6 million people. We are progressive socially, culturally and environmentally while we work towards creating change.

In return for your hard work, you can expect a flexible and supportive work environment.
Ehara taku toa, he takitahi, he toa takitini My success is not mine alone, but the success of many.

You’ll have access to a range of fantastic Auckland Council benefits, including discounted Leisure Centre membership and a range of other partnership discounts!

Me Tono Ināianei!: Apply Now!
Applications close: 27th January 2025
You can find a copy of the position description HERE

Salary range: 63-74k

Our employer Kiwisaver contribution is additional to base salary offered.
Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.