Customer Care Manager Dash Early Resolve Team Jobs in New Zealand

About New Zealand Couriers

Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in, to be New Zealand’s most experienced courier provider, and to be the flagship brand of Freightways.

About the role

Based fulltime at our North Harbour branch, your week will be filled with site visits across the Auckland region, hunting and gaining new clients to offer and sell our courier freight delivery services to. Focused on new business, you’ll also manage current new clients, providing high quality care and solutions to issues surrounding customers’ freight. You’ll take charge of reviewing sales processes to ensure financial expectations are met and strategise regularly with the Sales Manager on achievement of revenue targets.

This is a permanent full-time position, working Monday to Friday during standard business hours.

Key responsibilities include:

• Achieving weekly site visit targets to a portfolio of new clients
• Sales hunting – out in the field, seeking potential new customers
• Assisting in planning and strategising towards financial targets
• Actively carrying out regular competitor analysis

Apply if

• You have a proven track record in sales, from prospecting to closing deals
• You’re an organised forward planner and strategist
• You boast demonstrable negotiation skills
• You are confident and independent out in the field - a natural opportunity-seeker

Join us and in return we can offer

• Salary + commission + company car
• An encouraging and transparent management team who prioritise their people
• Career development opportunities across the Freightways group of companies

At New Zealand Couriers, we have forged an entrepreneurial spirit in all that we do, and are driven to get things done. If this sounds like you, apply here now! Please attach your CV and cover letter outlining your suitability for this role.