Customer Care Manager Dash Early Resolve Team, New Zealand

Customer Care Manager Dash Early Resolve Team Jobs in New Zealand

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Flight Centre Travel Group

Team Leader Botany Flight Centre

  • Posted 1w ago
  • Hybrid
  • Full Time
Location

Auckland

Job Description

Being a Team Leader at FCNZ means being the person who drives performance. You'll be empowered to achieve great things, giving you the freedom to develop a brilliant team and deliver amazing results.

What we're looking for in this Leader is their ability to:

  • Inspire others through a shared vision and establish clear goals and plans to empower team members to act
  • Coach and develop others
  • Manage change with effective communication
  • Create the right environment by recognise and celebrate team members contributions
  • Lead by example in behaviors, attitude and performance
  • Be disciplined with systems and processes
  • Demonstrate business sense with forward planning!


To be eligible to apply for this role, you must be an exceptional sales expert - $180K TAC or above

Hard Skills Required

  • Operational Process Improvement
  • Onboarding Process Management
  • Communication Strategy Development
  • Sales Expertise
  • Performance Analysis

Soft Skills Required

  • Leadership and Coaching
  • Customer Satisfaction Focus
  • Commercial Acumen
  • Team Coaching
  • Effective Communication

Benefits and Perks

  • 💚
    Counselling Services
  • 💳
    Company Discounts
  • 🌿
    Wellness Program
  • 🧠
    Mental Health Workshops
  • ❤
    Care and Appreciation
  • 🎉
    Employee Discounts and Rewards
  • 🧕
    Inclusive Workspace
  • ⏰
    Flexible Work
  • 📆
    Paid Volunteer Leave
  • 📈
    Professional Development

Job Schedule

  • Shift Work
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