Customer Care Manager Dash Early Resolve Team Jobs in New Zealand

Make a difference for Tamariki and Rangatahi as a Support Worker

• Casual positions available - (As and when required for short or block assignments)
• Based in the Canterbury Region
• Hourly rate of $26.00

About us | Mō mātou

Are you driven to make a difference for tamaiti and their whānau? At Oranga Tamariki we are dedicated to putting tamariki and rangatahi at the heart of everything we do and say.

Our tamariki and rangatahi deserve to feel safe, have their voices heard and be surrounded by loving whānau. We are on a journey to ensure it happens.

We are seeking several Casual Tamariki and Rangatahi Support Workers (Resource Workers) for the Canterbury Region to provide support services. You will play an important part in a very rewarding role.

About the role | Mō te tūnga

Ideal candidates for this role are strong, assertive individuals who are driven to making a difference to our tamariki and rangatahi. This role can sometimes see you facing some difficult situations so it's important for us to hire the right candidates who have a calm demeanor and patience when faced with potentially aggressive behaviour and vulgar language.

The mahi you do will vary depending on the needs at the time, but could include the following:

• Transport tamariki and rangatahi for school drop offs and pick-ups, appointments, activities, and respite
• Minding tamariki and rangatahi when they are not with their whānau
• Monitoring of tamaiti who are deemed at risk
• Weekend work may be required, and occasionally travel may require you to stay overnight
• Support, mentor and walk alongside our tamariki during their journey with us
• You may assist Social Workers if the need arises
• Supervising their visits at a variety of venues with parents, whānau and/or siblings, and writing observational reports

What you will bring | Ngā pūmanawatanga ōu

• Flexibility to work varying hours during the week and weekends, and to changing priorities
• An understanding and appreciation of cultural issues and concerns in particular Tikanga Maori & Pacific Island cultures
• Ability to work independently once fully trained
• People skills, patience, and an ability to see past what someone might be struggling with and an empathy for tamariki
• Experience with tamariki that may have complex needs (Behavioural, ADHD, Autism, FASD to name a few)
• Exhibit discretion and be able to earn the trust of tamariki, rangatahi and other staff
• Demonstrate tolerance and understanding
• Excellent verbal & written communication skills with the ability to adapt to your audience, be able to prepare an accurate, understandable, and useable report or incident record if needed
• Always show a high degree of consistency in behaviour and act as a clear and positive role model, generating confidence and commitment of others through his/her own ethical conduct
• The ability to work in New Zealand
• Hold a clean current full driver's licence

What's in it for you | Nōu te rourou

We offer a vibrant and strong team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can develop and grow. We welcome diversity and we work in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of Tamariki and Rangatahi.

How to Apply | Me pēhea te tuku tono

If you want to help improve the lives of vulnerable tamariki and rangatahi please apply online with your CV and Cover Letter. If you are an employee of Oranga Tamariki already, please ensure you register or login using your work email address. Only applications made online will be accepted. If you have any queries, please contact info_recruit@ot.govt.nz

Hurry as applications for this role will close on Wednesday 22 January 2025, however we will be reviewing CV's and interviewing preferred candidates as we go!

If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.