Customer Care Consultant, New Zealand

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Branch Manager

  • Posted 1w ago
  • On Site
  • Full Time
Location

Wellington

Job Description


Please Quote Reference Number 99263

  • Exceptional leader with a passion for Sales and Interior Design?
  • Get paid above Market Rates + Companywide Bonuses
  • Join a responsible and financially stable employer


Tile Warehouse is an iconic New Zealand company that has been operating for over 30 years. We are New Zealand's largest tile company with 32 stores nationwide alongside a strong commercial business. We are passionate about design and providing high quality floor and wall tiles, stone and mosaics that add style, design and quality finishes to New Zealand homes.

At Tile Warehouse we encourage an open, fun & friendly culture. We believe our people are our biggest asset, especially our salespeople, who are the face of our organization. In providing a great work environment, we provide employees with the capabilities to develop their skill-set, extend their abilities and progress their careers.

Reporting to the Southern Regional Manager, you will be responsible for all operational and financial outcomes for the branch. You will know how to provide exceptional and inspirational design assistance. If you're looking for a role that allows you to shine as a sales superstar and coach whilst showcasing your creative skills then this role could be for you.

Key Responsibilities:

  • Lead and develop the store team to achieve a operational excellence
  • Assisting, coaching, and mentoring the team to achieve sales/profit targets
  • Consulting with clients in our showroom creating individual tile design concepts
  • Working closely with key account holders to build and foster growing relationships
  • Proactively seeking out new business at every opportunity
  • Ensuring the showroom continues to create an inspirational space for our customers
  • Show your networking skills and impress clients with our selection of high quality 'in-demand' products


As this is very much a sales driven role, we are looking for a person with a passion for sales and drive for success. You will also need to have a genuine passion for design and colour.

Skills and Experience:

  • Experience in a large format tile retail business (or very similar business) is preferred
  • Interior Design qualification/background is an advantage
  • Must be able to demand excellence in a supportive way
  • Able to identify and develop strategies for a variety of customer groups and build relationships for the long term
  • Accuracy and great attention to detail
  • Computer literacy and quick uptake on systems
  • Great communication skills - written & verbal
  • Must be adaptable, reliable and most importantly, have a can-do attitude!


This is a Full Time permanent position 40 hours per week to suit the needs of the business.

Tile Warehouse provides opportunities to advance your career within our established network of retail and commercial operations.

If you can picture yourself in this role, want a chance and feel your application would attract our attention - we would like to hear from you.

APPLY NOW through our online application form below.


Please Quote Reference Number 99263

Hard Skills Required

  • Sales Leadership
  • Interior Design
  • Customer Relationship Management
  • Retail Operations
  • Computer Literacy

Soft Skills Required

  • Team Development
  • Communication
  • Coaching & Mentoring
  • Attention to Detail
  • Adaptability

Benefits and Perks

  • 🅿
    Free Parking
  • ⏰
    Flexible Work
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