Customer And Support Centre Representative, New Zealand

Customer And Support Centre Representative Jobs in New Zealand

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Millennium Hotels and Resorts New Zealand

Assistant Revenue Manager

  • Posted 1w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

  • Accommodation and F&B discounts at our hotels throughout New Zealand
  • Enjoy a supportive work environment where learning and growth are encouraged.
  • Gain exposure to advanced revenue management tools and industry best practices.


Are you a data-driven individual with a passion for analysis and strategy? Millennium Hotels and Resorts New Zealand is looking for a Assistant Revenue Manager to join our dynamic Revenue Management team at our Support Office in Auckland.

This position is perfect for someone who is ready to take their next step and stamp their mark on the NZ hospitality industry.

So if you thrive on finding insights and want to take a deeper dive into data driven decisions and can help us optimise our revenues across our hotel portfolios then this is the role for you

What You'll Do:

  • Support Revenue Optimisation: Assist in developing pricing strategies and room rate decisions to maximise revenue and profitability.
  • Analyse Market Trends: Consolidate and interpret data to identify opportunities and challenges, offering actionable insights to inform business decisions.
  • Manage Inventory: Oversee room allocations across distribution channels, ensuring rate parity and effective use of promotional offers.
  • Data Accuracy: Ensure that the data we collect meets high-quality standards and provide recommendations for improvements and training when necessary. Act as the liaison between the Revenue & Distribution team and Operation
  • Deliver Accurate Reporting: Provide precise and timely reports to support data-driven decisions.


What We're Looking For:

  • Experience in data analysis or a role involving analytical decision-making.
  • Familiarity with channel management, market mix strategies, or a background in hospitality operations (e.g., Front Office or Reservations).
  • Strong problem-solving skills and the ability to manage financial and operational data.
  • Excellent communication skills and a customer-focused mindset.
  • Proficiency in Microsoft Office and a keen eye for detail.


Why Join Us?

  • Accommodation and Food & Beverage discounts at our hotels throughout New Zealand and globally
  • Enjoy a supportive work environment where learning and growth are encouraged.
  • Gain exposure to advanced revenue management tools and industry best practices.


If you’re ready to take the next step in your career and work in a role where your analytical expertise will directly impact business success, we’d love to hear from you!

Apply now and start your journey with Millennium Hotels and Resorts New Zealand.

Optional: Please include a Video Cover Letter with your application

681950

Hard Skills Required

  • Data Analysis
  • Revenue Management
  • Channel Management
  • Pricing Strategies
  • Microsoft Office

Soft Skills Required

  • Problem Solving
  • Effective Communication
  • Detail Orientation
  • Analytical Thinking
  • Customer Focus

Benefits and Perks

  • 📣
    Referral Bonuses
  • ❤
    Care and Appreciation
  • 🏎
    Competitive Salary
  • 🎖
    Long Service Rewards
  • 🎉
    Employee Discounts and Rewards
  • 🍲
    Meals Provided
  • 📈
    Professional Development
  • ⛑
    Uniform Provided

Job Schedule

  • Shift Work
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