Contact Centre Representative Jobs in New Zealand

The Role:
You’ll be working in our Yard and Drive Thru area as part of the team of Te Rapa, serving customer, loading, and unloading products onto vehicles/trucks.

Daily you will be responsible for –

• Assisting our customers within our timber yard & Drive Thru department
• Loading of goods on to customer vehicles
• Processing customer orders and transactions
• Picking orders for delivery when needed
• Monitoring inventory, cycle counts
• Assisting as directed to ensure an efficient warehouse is maintained
• Operating a Forklift

This is a permanent full-time role, offering 42.5 hours a week. Working Monday to Friday from 7-4pm and every second Saturday from 8-1pm.

About you:
You will play a lead role in ensuring our loyal customers are giving the upmost care and service. You will need to be a people person and someone who thrives in building rapport customers.

• Full clean class 1 driver licence is a must and Forklift licence/Experience is preferred
• Trade/product knowledge or warehousing experience
• Physically fit and a solid health and safety values
• Ability to work independently as well as in a team environment
• Great attention to detail and be organised
• Computer and numeracy knowledge

Our Benefits:

• Competitive hourly rate & Staff-buying privileges
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Employment Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Programme
• Joining an inclusive and diverse team and company

Join Us:
We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.