Overview
Are you seeking an Administration Client Account Manager role in Auckland?
- Mt Eden village office, friendly knowledgeable team
- 2-day work from home option after on the job training complete
- Up to $80K depending on experience
The Company
With the support of a large Australian office, this boutique office in Mt Eden is where you will be encouraged to reach your true potential. They are very proud of the fact that they have been providing a specialised service to clients in Australia and NZ for over 30 years. Unlike being just a number in a large team, you will have the chance to really show what you can do with your strong administration customer service support skills. The company are the leading specialist in their industry sector, they look for team members who are collaborative and hard working. They deliver specialist support, imaginative solutions and a wide range of ‘value added’ services to clients.
The Role
The main purpose of the role as Administration Account Manager is to work alongside a small team of colleagues servicing a portfolio of clients. Taking responsibility for liaising with service partners and negotiating agreements on behalf of your clients, this is a detailed administration coordinator role requiring exceptional communication skills (both written and verbal). Picking up the phone as well as emailing clients has to be something you are used to doing, following a client call cycle, asking the right questions while building rapport is an important part of the role.
The focus is on maintaining strong relationships with existing clients, educating them on changes in the service offering, identifying better solutions and ensuring customer retention. This is a great role for someone who demonstrates values around authenticity and has an honest and open communication style to achieve the best results for clients with the support of your Client Service Manager.
This vacancy is due to the incumbent moving to work in one of their Australian offices. The training and support are top notch and with this teams down to earth and friendly nature you’ll receive great system and process knowledge.
Your skills
It’s all about having a positive attitude and clear written and verbal communication skills, helping clients is rewarding and requires constant coordination between multiple people. It’s about working smart, with integrity, continually striving for more and at all times having your clients best interests at heart. In return for your commitment, there will be ongoing support, training and career opportunities – this is about taking the plunge into an industry where you can build a future even if you don’t have the specific industry knowledge yet.
If you naturally gravitate towards liaising with people on the phone and via email to provide the best solutions for clients and you’re ready to step into a career not just a job then please send your CV and Cover Letter to jo@recruitmentstudio.co.nz
Ref: #2046
About Recruitment Studio
- Experienced and supportive Recruitment team
- Dedicated to connecting people into meaningful career opportunities
- Winner of Outstanding Progress in Diversity, Equity & Inclusion – SEEK Awards 2023
- Finalist for Small Recruitment Agency – SEEK Awards 2024
- Winner of Recruitment, Consulting & Staffing Association Awards – 2024
- Finalist for the Recruitment, Consulting & Staffing Association Awards – 2021 and 2023
- Proud of our commitment and providing a positive stress-free recruitment process
- Offering Temporary, Contracting, fixed Term Contract and Permanent job opportunities
We are committed to finding the best candidates for our recruiting roles and ensuring equity in associated remuneration and reward. We actively seek applications from our diverse Aotearoa community and foster inclusive practices that encourage people to be themselves. Please, let nothing stand in your way if you believe this is your dream job—we want to hear from you.
Recruitment Studio strongly focuses on our talented candidates who always walk away feeling like they’ve gained something from spending their precious time with us. We love to match individual superpowers with amazing opportunities and see businesses grow with the power of a thriving team.
Tagged as: administration, adminsitration client account manager, office support, recruitment, recruitment studio
