Commercial Business Partner Dash Nz Customer Experience Jobs in New Zealand

• Private clinical setting
• Varied role, larger vibrant team
• Hours 7.30/8.30am to 5pm roster

The Position

To provide office administration assistance and support, enabling the best possible experience for the patient in a busy clinical setting with surgical procedures carried out onsite.

• A varied role fulfilling customer service and administration tasks within a specific medical department
• Face to face patient contact, and with their visitors/relatives
• Excellent telephone skills
• Maintain appointments at optimal level
• Appropriate and consistent instructions to patients for procedures performed onsite
• Knowledge of schedules and preparation for Specialists is current
• Patient info data entry
• Labels and daily procedure lists, print as required
• Understanding of journal entry and printing of invoices and credit entry
• Receipting and understanding patient accounts

Variety plus….as there is rotation through varied roles in an administrative team environment (in essence a mix of data entry, bookings, insurance, typing and reception roles - all on a 2 week cycle, eg 2 weeks just Reception, 2 weeks just bookings, etc) so it makes it very interesting

You

• Will have a strong Medical Administration focus
• Patient administration experience previously from within a medical settting (GP, Specialist or Hospital) would be ideal
• Have excellent attention to detail, and the ability to work under pressure
• Medical terminology knowledge, phone, customer service & administration experience
• Attitude and fit (eg work ethic and initiative) will secure this terrific and quite special role!

On offer

• 6-8 weeks of training, including of their patient management software
• Prestigious and busy varied clinical practice catering to a wide range of patients
• Smart uniform with name badge supplied
• Southern Cross medical insurance subsidy
• Easy free street parking nearby
• The role is salaried and hours are rostered between 0730am and 5pm. One week per 7 weeks is 42.5 hours per week but all others are 40 hours per week
• Variety plus! As there is rotation through varied roles (in essence data entry, bookings, insurance, typing and reception - all on a 2 week cycle, eg 2 weeks just Reception, 2 weeks just admin etc) so it makes it very interesting
• Salary negotiable dependent on your experience
• Job security, some of the other non-clinical support staff have been there up to 20 years!
• Enjoy leafy Epsom surrounds
• Terrific team leadership

Please send an updated resume to Sue Brash by clicking APPLY now. 022 618 8011

Reference
BBBH62496_1741216319