Client Support Specialist Auckland, New Zealand

Client Support Specialist Auckland Jobs in New Zealand

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ZEIL

Data Engineer

  • Posted 2w ago
  • On Site
  • Internship, Graduate, Full Time
Location

Auckland

Job Description

Ko mātou tēnei - About ZEIL
​​
ZEIL is on a mission to become New Zealand’s most loved job marketplace and to do that we need incredible talent. Talent that’s driven by a shared desire of becoming the best and working with the best.

The people of Aotearoa originate from many cultures and backgrounds. At ZEIL, we draw on this to build diverse, successful teams. Our aim is to be helpful disruptors, celebrating progress and relentlessly advocating for the prosperity of our members. We encourage people from all walks of life to apply.

Mō Te Tūranga - About The Role

At ZEIL, we are revolutionising career development through our AI Suite of Co-Pilot, an advanced AI-driven system designed to enhance job matching, career insights, and professional growth. We are looking for a Data Engineer / AI Engineer to refine and optimise the AI Co-Pilot’s performance, ensuring users receive highly relevant, accurate, and contextual guidance.

Key Responsibilities

  • Analyse and refine AI Co-Pilot responses to enhance accuracy, relevance, and user experience.
  • Test, experiment, and optimise AI-generated outputs based on real user interactions.
  • Develop and fine-tune AI prompts to ensure accurate and contextual responses.
  • Develop and iterate an instruction set for ZEIL’s applications for ingestion.
  • Work with SQL & Python to extract, analyse, and structure data for model improvement.
  • Provide data-driven recommendations to enhance the Career Agent’s performance.
  • Collaborate with product and development teams to integrate continuous improvements.


Key Requirements:

  • Strong experience in Python & SQL and comfortable working with large datasets.
  • Background in data engineering, AI, or machine learning and experience with NLP is a plus.
  • Hands-on experience in prompt engineering and working with AI-driven platforms.
  • Work with SQL & Python to extract, analyse, and structure data for model improvement.
  • A problem-solving mindset with a passion for continuous optimisation.


Personal Attributes:

  • Big Thinker, Small Starter: You dream big but execute incrementally, seeing every challenge as a learning opportunity.
  • Change Maker: Focused on creating impactful, community-driven work that matters.
  • Commitment to Excellence: You go the extra mile and believe in finishing the job to the highest standards.
  • Detail-Oriented: You focus on small daily improvements, recognising their long-term impact.
  • Supportive Collaborator: Open, candid, and constructive, fostering growth in others.
  • Efficiency-Minded: You find ways to work smarter and achieve more with less.
  • Leadership by Ownership: You take responsibility, embody company values, and help develop future leaders.


Desired Soft Skills

  • Emotional Intelligence
  • Communication
  • Decision Making
  • Python
  • SQL

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
    We offer more than a high five. We are open, supportive and candid so that we can all grow and prosper.
  • 🌿
    Wellness Program
    Fortnightly pilates
  • 📈
    Professional Development
  • 🛂
    Visa Sponsorship
  • 🏎
    Competitive Salary
  • 🅿
    Free Parking
    Covered off street parking
  • 💻
    Company Supplied Technology
  • 🍺
    Free Drinks
    Friday alcoholic and non-alcoholic drinks provided
  • 🍔
    Free Food
    Weekly snacks and birthday cakes provided
  • 🍇
    Fruit Box
  • ☕
    Work Café

Job Schedule

  • 8 Hour Shift
  • Monday to Friday

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