Client Services Coordinator, New Zealand

Client Services Coordinator Jobs in New Zealand

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BDO New Zealand Ltd

IT Helpdesk Support

  • Posted Today
  • On Site
  • Full Time
Location

Auckland

Job Description

  • Work with an awesome team to upskill and take your IT career to the next level
  • Fantastic company culture and supportive environment
  • Based in Auckland CBD with flexibility & 1 day WFH


ABOUT BDO

At BDO, we understand that exceptional service begins – and ends – with exceptional regard for our people. We offer a unique and supportive culture that puts people first – whether that’s professional development, personal fulfilment, work-life balance or a flatter structure.

THE ROLE

We have a rare and exciting opportunity for a keen IT graduate or junior to join our tight knit, high performing IT Team across Auckland & National. Working closely with our IT Operations Manager, you will be responsible for help desk support, maintaining BDO's IT systems and ensuring the smooth day to day running of our teams.

Key Tasks involve:

  • Help desk management
  • New Employee Setup
  • Customer service and support
  • Computer and software maintenance


Ideally you'll have:

  • Minimum 2 years in a level 1 service desk role and/or tertiary equivalent experience
  • A hunger to learn, develop and grow
  • Passion for technology and helping others
  • Great communication both written and verbal
  • Problem solving and time management skills
  • The ability to work well in a team environment
  • Experience in a large corporate in desirable
  • Knowledge of Operating Systems (e.g. Windows, macOS, Linux)
  • Experience with ticketing tools (e.g. ServiceNow, Jira) for incident tracking and resolution


BENEFITS

Not only will you be working with an awesome bunch of people, you'll also be rewarded with a birthday day off, plenty of social activities, L&OD opportunities and more.

APPLY NOW

If you are ready to join our amazing BDO network and love what you do, apply now with your CV and cover letter.

**Applicants for this position must have a legal right to work and live in NZ.**

Hard Skills Required

  • Financial Auditing
  • Accounting Principles
  • Knowledge of CAANZ Requirements
  • Data Analysis
  • Report Preparation

Soft Skills Required

  • Attention to Detail
  • Team Collaboration
  • Self-Motivation
  • Resilience
  • Communication Skills

Job Schedule

  • Shift Work
  • Monday to Friday

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