Client Services Co Ordinator, New Zealand

Client Services Co Ordinator Jobs in New Zealand

Fletcher Steel

Technical Manager - Structural

  • Posted Today
  • On Site
  • Full Time
Location

Auckland


Job Description

Dimond Structural, a leader in the structural market, thrives in a fast-paced, competitive industry. Known for quality products, innovative solutions, and customer-focused service, Dimond’s commitment to excellence has positioned it as a trusted name in roofing and structural systems across New Zealand.

Role Overview

We are seeking a Technical Manager - Structural who will drive Dimond’s technical leadership in the roofing industry. This role will focus on providing expert technical solutions, enhancing Dimond’s brand reputation, and ensuring our products and systems deliver value and innovation to customers. Collaborating closely with the specification, sales, and marketing teams, the Technical Manager will be pivotal in making Dimond the first choice for roofing and structural systems. Key Responsibilities will include:

  • Technical Leadership: Enhance Dimond’s technical knowledge, secure project specifications, develop accurate, bespoke designs, and offer innovative solutions.
  • Customer Engagement & Support: Build relationships with key clients, architects, engineers and specifiers; conduct regional visits; and deliver technical training and support.
  • Product & Industry Expertise: Oversee and update technical literature, drive growth in emerging product areas, and stay informed on industry trends and market activities, using insights to inform strategy.
  • Technical Resource Management: Ensure Dimond’s technical data and materials are updated and accessible, manage a secure system for information, and lead training sessions for staff and partners.


Skills & Qualifications

This is a varied role where you will need to utilise your technical skills and expert communication skills to work with a range of internal and external customers. To support this, you will need:

  • New Zealand qualification in Engineering (Structural)
  • Minimum 5 years of experience in a technical role within the building industry
  • Proficiency with CAD and BIM design within the New Zealand building industry.
  • Strong understanding of AS/ NZS 4600:2005, AS 1397:2001 & AS/NZS2327:2017
  • Excellent communication skills, with the ability to engage and build trust with a wide range of stakeholders.


What We Offer

At Dimond Steel, you will be part of a forward-thinking team in a company that values technical excellence, customer satisfaction, and continuous improvement. We provide opportunities for growth and innovation, allowing you to make a real impact in the industry and our employees enjoy numerous benefits including a generous Employee Share Scheme, Employee Education Fund for you and dependents, leading Parental Leave policy, company discounts and much more.

Our teams thrive on diversity, embracing various nationalities, languages, religions, customs, and lifestyles. Our diversity is one of the things that make us better together. If this role interests you, we encourage you to apply even if you don’t meet every requirement.


Hard Skills Required

  • Training & Knowledge Transfer
  • Technical Resource Management
  • Project Specification & Design Development
  • Product and Industry Knowledge
  • Technical Expertise in Structural Engineering

Soft Skills Required

  • Communication
  • Relationship Building.
  • Problem-Solving & Innovation
  • Leadership
  • Client Engagement

Benefits and Perks

  • 🏎
    Competitive Salary
  • Uniform Provided
  • 🩺
    Health Insurance
  • 🚘
    Travel Reimbursement
  • Gender Transition Support
  • 🛂
    Visa Sponsorship
  • 💪
    Physical Health Workshops
  • 🏥
    Subsidised Health Insurance
  • 💼
    Life Insurance
  • 📈
    Professional Development
  • 💻
    Company Supplied Technology
  • 🅿
    Free Parking
  • 🎖
    Long Service Rewards
  • 🧠
    Mental Health Workshops
  • 🧕
    Inclusive Workspace
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • 💯
    Employee Mentoring Program
  • Work-Life Balance Support
  • 🚚
    Relocation Support
  • 🌿
    Wellness Program
  • 🏆
    Performance Bonus
  • Flexible Work
  • 💹
    Employee Stock Purchase Plan
  • 🏘
    Work from Home
  • Work Café
  • 🤱
    Extended Parental Leave
  • 💚
    Counselling Services

Job Schedule

  • Shift Work

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