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Toyota NZ

Service Advisor

  • Posted 1d ago
  • On Site
  • Full Time
Location

Warkworth

Job Description

Warkworth Toyota is your local North Auckland Toyota dealership covering New, Used and Signature Class sales, Service, Parts, and Finance making us a “One-Stop shop” for everything you need. We are currently searching for our next Service Advisor superstar to join our growing Service Department at our Warkworth location. You will be joining a supportive, enthusiastic and fun service team who will ensure you are supported through the day-to-day duties of the role.

We are looking for a Service Advisor to join the team and help with the following:

  • Portray a positive first impression to customers.
  • Checking in customer’s vehicles, including a pre-service walk around/inspection of the vehicle.
  • Explaining the work required / carried out on customers vehicle in detail.
  • Keeping customers informed throughout the day the status of their vehicle and discuss any extra work required.
  • Making service bookings whether it be by phone, email or in person.
  • Providing accurate quotations to customers.
  • Ensuring accurate customer data entry.
  • Invoicing and taking payments.


A bit about you:

  • Strong customer service skills.
  • Well-presented and excellent interpersonal skills.
  • Excellent phone manner and communication skills.
  • Great time management and multi-tasking skills.
  • Computer illiterate with good administrative skills.
  • A can-do attitude and a fun and outgoing personality.
  • Full and clean drivers license.
  • Ability to work every second Saturday.
  • Good technical understanding of motor vehicle servicing and repair.
  • 2 years minimum experience as a Service Advisor.
  • In return we offer a competitive remuneration package and a company vehicle.

At Warkworth Toyota we want all our staff to succeed and grow within the company. You will be working with various departments of highly trained, experienced, and supportive groups of people who will make sure there is never a dull moment. With great benefits and perks such as a free warrant of fitness on your personal vehicle each year, discounted parts and services, and become a member of our BOOST employee benefit program!

If this sounds like the next exciting step in your career in the Automotive industry, APPLY NOW!

Desired Soft Skills

  • Communication Skills
  • Customer Service Excellence
  • Self-Motivation
  • Resilience and Positivity
  • Team Collaboration
  • Sales Techniques
  • Product Knowledge
  • CRM Software Use
  • Customer Engagement
  • Negotiation Skills

Benefits and Perks

  • ❤
    Care and Appreciation
  • 🩺
    Health Insurance
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🅿
    Free Parking
  • 🎖
    Long Service Rewards
  • ☕
    Work Café

Job Schedule

  • Monday to Friday
  • Shift Work
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