Business And Change Analyst Dash Ami Hub Services Jobs in New Zealand

Make a Difference at NZAA: We're Seeking a Passionate Business Analyst!

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members.

As we continue this growth journey, we have an opportunity for a highly motivated Business Analyst to join our dynamic team.

What You'll Be Doing | Mō te Tūranga

You'll play a pivotal role in driving organisational success by:

• Eliciting and interpreting stakeholder requirements with exceptional communication skills.
• Documenting business processes in a clear, concise, and reusable format.
• Applying a methodical problem-solving approach to identify root causes and achieve desired outcomes.
• Leveraging data analytics expertise to inform strategic decision-making.
• Collaborating effectively with internal and external stakeholders at all levels.

About You | Mōu

You'll bring a wealth of experience to the table, including:

• Proven success as a Business Analyst.
• Proven experience in eliciting, analysing, and documenting business requirements.
• Proficiency in data analysis tools like Tableau, Power BI and SQL.
• An understanding of business process mapping methodologies (BPMN 2.0 preferred).
• Experience with agile delivery methodologies (Scrum/Kanban preferred).
• Excellent communication, presentation, and interpersonal skills.

Beyond your expertise, you possess:

• A passion for making a positive impact within a non-profit environment.
• A commitment to continuous learning and professional development.
• A collaborative and results-oriented work style.

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
• A day off for your birthday
• Hybrid working arrangement
• Training available / career development
• Discounted insurance

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Do you thrive on collaborating with stakeholders to translate complex needs into actionable solutions? Are you a data-driven problem-solver with a knack for process optimisation? If so, we’re keen to hear from you!

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.