Business Analyst Lead, New Zealand

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Firth

Certified Operation Support

  • Posted 1w ago
  • On Site
  • Full Time
Location

Gisborne

Job Description

We’re on the lookout for a reliable Certified Operations Support to join our Gisborne team!

At Firth, we recognise the crucial role Operational Support plays in keeping our business running smoothly. Here’s what we offer when you join us:

  • Competitive hourly rate
  • Range of staff discounts – including PlaceMakers, PBTech, Specsavers, Mobil, and more
  • Employee Education Fund – available to all permanent employees and your immediate whānau
  • Market-leading Parental Leave Policy – making it easier for our employees to become parents while working at Firth


Responsibilities:

  • Provide excellent customer service through the prompt, accurate, and professional receipt, processing, and facilitation of customer orders.
  • Maximize the effective and efficient application of plant resources, including driver allocation, delivery scheduling, and truck routing.
  • Support the Plant Manager with administrative tasks, including laboratory and concrete testing duties, to ensure the manufacture and delivery of superior quality products that meet customer specifications and are fit for purpose and market application.


Skills and Experience:

While a background in concrete production is advantageous, it is essential that you demonstrate the following behaviours:

  • Accuracy and attention to detail to ensure tasks are completed correctly.
  • Competent computer skills, with proficiency in data entry.
  • Strong communication skills, a customer-centric approach, and a positive, proactive attitude towards work.
  • Ability to build rapport instantly with both internal and external customers.
  • Enthusiasm for solving problems and challenging the status quo.


Research shows that females and minority groups don’t apply for roles unless they match 100% the job description.

We are proud of your diversity and see it as one of the things that make us stronger. We welcome your individuality and encourage you to bring your true self to work, so if this role is of interest but you feel you don’t fit it, we would still love you to apply.

Hard Skills Required

  • Order Processing
  • Delivery Scheduling
  • Data Entry
  • Truck Routing
  • Concrete Testing

Soft Skills Required

  • Communication
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Team Collaboration

Benefits and Perks

  • 💹
    Employee Stock Purchase Plan
  • 🎖
    Long Service Rewards
  • 🚶
    Ease Back to Work
  • 🤱
    Extended Parental Leave
  • 🧕
    Inclusive Workspace
  • 💚
    Counselling Services
  • 🅿
    Free Parking
  • ⚧
    Gender Transition Support
  • 🏥
    Subsidised Health Insurance
  • 🏛
    Fully Paid Jury Service
  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards
  • 🍺
    Free Drinks
  • ⚰
    Funeral Cover
  • 🏎
    Competitive Salary
  • 🧠
    Mental Health Workshops

Job Schedule

  • Shift Work
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