DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit http://www.dxc.technology
As a Senior Business Analyst, you may be asked to perform a variety of business analysis tasks across two streams of activity in our applications development business unit:
- External client-facing assignments across a range of delivery streams and internal-focused Account projects and initiatives
- DXC organizational initiatives.
Tasks associated with these assignments can vary from business process analysis, application assessments, gathering and documenting user, functional and technical requirements, assisting with transitions of new business into DXC, assisting with RFI and RFP responses, assisting in developing collateral and other capability-related initiatives, preparing a variety of business and contractual documents and reports to meet client and DXC needs and deliverables.
This role will involve working at a mixture of sites, including: Working from Home, on-site with the customer and at the DXC office in Wellington. Working on the customer site currently involves three days per week or five days across two weeks. This is dependent on customer groups with which the person is working.
NOTE: As the Christmas holidays are coming, this role will start in January/February.
Key Responsibilities
- Act as a liaison between client and other support groups to identify business processes, systems and product requirements
- Define user, functional and technical requirements Scope and Change Management.
- Assist in the preparation of project workbooks, estimates and schedules
- Define and document business processes
- Apply process and quality principles, policies and procedures
- Interpret and understand contractual deliverables including SLA’s
- Assist in the preparation of business cases, feasibility studies and other business development initiatives
- Conduct interviews and facilitate workshops to elicit requirements
- Develop and conduct training activities for peers and clients
- Participate in responses to sales tenders (internal and external) Data modelling Stand in for the Project Manager where needed
Skills and Experience
Essential
- Experience of delivering systems solutions to support the needs of the business
- Experience in analysing and converting User Requirements into Functional Specifications
- Strong Verbal Communication skills required for customer liaison, interviewing, negotiating, and presentations
- Strong Written Communication skills required for articulating requirements into having one meaning for all audiences using various media i.e. presentations, specifications Ability to build strong interpersonal relationships with Clients at all levels.
- Extensive business analysis background (>8 years) in software or related design
- Have experience in the Agile methodology as well as Waterfall environments
- Understand Test driven development and Continuous integration Have a “Generalist” mind-set, able to wear different hats
- Experience in using modern methods and processes Experience in providing solution consultancy and manage deliverables on complex projects
- Experience in Business process re-engineering
- Have experience in process flow diagrams and swim lanes
- Experience in Organisational Change Management Understand Kanban concepts
Advantageous: Previous work with finance/banking organisations, preferably 5+ years of experience An understanding of Cloud technologies.
Personal Attributes
- Excellent interpersonal skills and written and verbal communication skills
- Excellent relationship skills both with internal staff and external customers
- Self-motivated Team player Ability to flexibly manage their own time to adjust to changing situations
- Able to manage expectations and keep commitments to delivery leader, project manager and customer
- Ability to work with a diverse regionally dispersed team (currently including working with others based in Australia, NZ and India)
- Good learning ability Cultivates a learning environment by providing mentoring, coaching and leadership to other business analysts
Please note: We require NZ Citizenship or PR to be eligible for this role.
Trust, Transform & Thrive with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.
If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.
Your working environment
Virtual/flexible/on-site/travel
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met
Our culture and benefits
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC
As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.
How to apply & our commitment to you in return
If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.
Interviews and onboarding are conducted online, as part of us being a virtual-first company.
We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
