Banking Specialist Dash Contact Centre Jobs in New Zealand

Hit the Open Road with the AA! Join our team as a Mobile Operator and bring essential Driver Licensing services to diverse communities from Auckland to Whangarei. See the beauty of the North while making a real difference!

While there are multiple overnight travel requirements in this role, the successful candidate will ideally reside anywhere from the North Shore to Whangarei. 

What You'll Be Doing | Mō te Tūranga

As a Mobile Operator, you'll be the face of AA Driver Licensing in your region, providing vital services through our mobile units. This role offers a unique opportunity to travel and experience the varied landscapes of the North, while requiring a self-managed, customer-focused individual with a "can-do" attitude and a passion for serving the community. You'll be responsible for processing Driver and Vehicle Licensing transactions accurately and efficiently, ensuring customer satisfaction while adhering to regulatory requirements.

Ensure all Driver Licensing and Vehicle Licensing transactions are processed within regulatory requirements

Handle all customer requests and seek effective solutions.  

Complete all banking and record keeping in a timely manner, ensuring set guidelines and processes are fulfilled. 

 About You | Mōu

• Effective time management 
• Customer focus and good interpersonal Communication 
• Flexible and adaptable to change 
• Good knowledge of the NZ Driver Licensing system
• Previous experience in customer service environment 
• Ability to work independently and manage your own time.
• Clean full NZ Driver's Licence.
• Good understanding of written and spoken English 
• Provide cover for other Mobile Operators in the country
• Ability to do overnight travel

 What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
• A day off for your birthday
• Training for the role
• Worklife balance
• 80 hours a fortnight

 Working with the AA | Me mahi tahi tatou ki AA

For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands. 

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.  

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure!

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.  We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch.  We'd love to korero to see if you might be a great fit for the role.