Wellington Top 10 Holiday Park is a family owned and operated tourism business located in Seaview, Lower Hutt. We offer a peaceful retreat and spacious grounds for families, couples, business guests, and all sized groups.
We have an exciting opportunity available for an individual with a passion for customer service to join our team. If you are friendly, motivated, computer savvy and have an interest in tourism you will enjoy this role!
This position is on a fortnightly roster Week 1 : Monday/Tuesday and Saturday/Sunday. The shifts would be 11.30 am - 8pm. Week 2 : Monday/Tuesday and Thursday/Friday. The shifts would be 11.30 am - 8pm.
Main duties of this role are: Check ins and check outs Processing of bookings Group quotes & bookings Email enquiries Phone enquiries Assisting with Laundry Booking guest requirements such as: Ferry, Wellington attractions, public transport, tours, and other TOP 10 Parks Maintaining the cleaning of the office Money handling Processing of payments Serving of shop customers Ordering stock if required General office / reception duties
Application will be required to have the following skills: Exceptional customer service Ability to multi-task, show good initiative, and a calm demeanor under pressure An outgoing positive personality with strong decision making skills Excellent oral & written communication skills Have an eye for detail and high standard of professionalism Excellent computer skills (MS Office), knowledge with 'Newbook' but not essential. Training will be provided. Have a good reliable work ethic 'can-do' attitude and the ability to self manage Willingness to learn and train other staff members if required Accommodation / tourism industry experience preferred but not essential. Training will be provided.
Requirements: Please do not apply if you are unable to work weekends or public holidays. Applicants must have NZ residency or hold a valid NZ work visa Consent to a police check if required Must live local at time of application/Reliably commute or planning to relocate before starting work (Required)
If you have the skills and experience listed above then swipe right!
