The Role
The best innovators don’t just understand technology, they understand people.
Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our leading goal - to be the world's most human-centred appliance brand.
About the Role
The UX Practice Lead defines and evolves the interaction and experience design framework for Fisher & Paykel's appliances globally. Creating consistent and unique user experiences across the Fisher & Paykel ecosystems to support the Fisher & Paykel strategy, business objectives, customer needs and to differentiate us in the market.
As the UX Practice Lead for Appliance UX you will be accountable for establishing and cultivating the practice and defining a compelling vision and strategy in alignment with the broader goals and objectives of Fisher & Paykel.
In this pivotal role, collaboration with stakeholders and teams across the organization will be key. You'll utilise innovation processes such as Design Thinking, Lean and Agile, showcasing digital ways of working to help drive efficiency and transformation.
Leading and mentoring a team of skilled professionals, you will champion continuous learning and professional growth. You will help define roles and responsibilities within the team for effective delivery and establish the optimal use of methodologies, tools and processes, incorporating best practices and focusing a culture of continuous improvement.
Positioned as an influential figure, staying ahead of industry advancements and implementing best practices to enhance the practice's outcomes will be crucial. You will actively cultivate a collaborate and innovative cross-functional culture to ensure operational excellence, but also to evolve the practice, ensuring it remains responsive to the dynamic demands of the market.
Your responsibilities include:
- Define the vision and strategy for the UX practice aligned with Fisher & Paykel goals and best practice.
- Lead, manage and mentor a team of professionals fostering a collaborative and innovative work environment.
- Drive Design System implementation, maintenance and governance across product categories.
- Delivery world-class UI designs and innovation within the practice by exploring new tools, frameworks and methodologies that can enhance the practice and improve the quality and user experience.
- Collaborate with cross-functional teams and stakeholders to understand requirements, address challenges and ensure successful solutions.
- Oversee the planning, execution and delivery ensuring they meet best practice quality standards.
- Delivery of outcomes globally across all Fisher & Paykel appliances globally.
- Contribute to the digital vision, strategy and plans.
About You
- 7+ years' of digital UX/UI design experience in a large scale organisation.
- Proven experience and delivery of interaction design for mobile, web and touch-based experiences (e.g. apps, tablets, kiosks) that have resulted in customer and commercial success/ gains.
- Strong portfolio showcasing a range of UX/UI projects and methodologies.
- Excellent communication and presentation skills.
- In-depth knowledge of design tools and technologies.
Desirable:
- Able to read, write and speak Mandarin
- Experience in a client facing role
- Knowledge of accessibility and inclusive design principles
- Certification in UX/UI design
Join Our Journey
Along with a competitive salary, flexible working, ongoing development and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products, life & disability insurance, discounted medical cover, access to our superannuation scheme, our subsidised staff café, and free car parking when you are on-site.
All this, coupled with great leadership and backed by a world leading heritage brand that is consistently ranked as one of New Zealand’s most Trusted Brands… year after year.
https://www.trustedbrands.co.nz/
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
