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Compass Group

Lounge Supervisor - Auckland Airport Lounge

  • Posted 1d ago
  • On Site
  • Full Time
Location

Auckland

Job Description

  • Permanent, Full Time Position + Wellness Plan + EAP Services
  • Competitive Wage + Discounted Goods & Services
  • Training + Development Programs + Career Development opportunities


He angitūtanga / The opportunity:

At Compass Group we have partnered with Air New Zealand as one team to create an incomparable lounge experience that people value and remember. Therefore, we are looking for an exceptional Lounge Supervisor to join our team at Air NZ, Auckland Airport. This is a Permanent Full Time position rostered across the 7 days of the week.

Ko o kawenga / Your responsibilities:

This key role within the lounge is responsible for;

  • Ensuring our food, beverage and customer service is outstanding for our valued customers.
  • This will be done by leading and participating in a team that goes above and beyond for our valued clientele
  • Ensuring we obtain the high levels of service standards expected at all times.


He kōrero mōu / About you

To be considered for this role you will have the following skills and experience:

  • Be hard working, reliable, flexible and able to work in a fast-paced environment
  • Be a born performer with impeccable customer skills and guest centric
  • Have experience with food preparation
  • Have a natural knack for leading a diverse team, and understanding labour budgets
  • Have proven experience within a 5-star/FOH environment and leading a team
  • Have excellent communication skills and a friendly, 'can do' attitude


Nga painga / Benefit & Perks:

  • Competitive remuneration.
  • Training & Development Programs
  • Career Development Opportunities
  • Discounts on Medical insurance, and banks, to hotels, insurance, and more!
  • Rewards and recognition.
  • EAP Services


Mo matou / About us:  

  • We are New Zealand's leading and largest provider of food and support services across multiple industries.
  • These industry sectors are managed by our sub brands Eurest, Chartwells, Restaurant Associates, Medirest, and ESS.
  • We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
  • Our people are awesome, they breathe life into our brands and make great things happen!
  • Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH and TEAMWORK are the founding pillars of these commitments.
  • We are an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.


Successful candidates will be able to satisfactorily pass a police clearance.

Applicants for this position should have NZ residency or a valid NZ work visa.

Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries please contact the Compass Group Recruitment team on recruitment@compass-group.co.n

Great People, Real Opportunities

Hard Skills Required

  • Barista Skills
  • Food Preparation
  • 5-Star Environment Experience

Soft Skills Required

  • Leadership and Team Management
  • Customer Focus
  • Communication Skills
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