Date: 15 Apr 2025
Location: South Auckland, NZ, 1010
Company: Auckland Council
- Provide exceptional service to customers in a dynamic and engaging library environment
- Learn new skills and engage with the local community
- Permanent, full-time opportunity
An opportunity has arisen to work as a Senior Libraries & Council Service Assistant in the Manurewa-Papakura Local Board cluster.
This is a permanent, full-time, 40 hours per week position, which includes late night Tuesdays and Saturday shifts. The role is shared between Te Pātaka Kōrero o Waimāhia and Te Pātaka Kōrero o Manurewa. Flexibility is essential, as you may be required to work across libraries within the Manurewa and Papakura Local Board cluster.
He angitūtanga: The opportunity
You will advocate for the Maaori voice and be the 'go to' person for Maaori knowledge & expertise collaborating with Maaori customers and the community. You will plan and deliver Tamariki programming in the whare. Provide exceptional customer service. Including educating customers to use a wide range of library and non-library resources, navigating literacy and social vulnerability issues. This role will be undertaken with a Tamariki lens, and you will be expected to.
He kōrero mōu: About you
You work from an indigenous world view, you recognise mana atua, mana tangata and mana whenua in your practice. You will lead in the space of: maatauranga, ooritetanga and hauora. You will have a passion for delivering Tamariki programming and services in the whare.
We are looking for someone who can demonstrate:
- Excellent communication and interpersonal skills and experience of working with people from diverse backgrounds
- Comfortable with technology and able to support customers to successfully use information resources and devices
- Experience working with tamariki and rangatahi
- Willing to assist with the delivery and development of programmes and events
- Flexibility and collaboration across all aspects of your mahi
- Attention to detail and excellent organisational skills
- Knowledge/understanding of Te Ao Māori
Ngā āhuatanga kei a mātou: What we offer
You will be working within a library whānau that has a team culture strong in te reo and tikanga Maaori, a place where everyone can feel they belong.
We offer a welcoming and supportive team, fantastic regulars, and a strong community. Here you’ll have an opportunity to grow your career within the Auckland library team and Auckland Council.
You will receive dedicated training and development to help build your career and on top of this, you will also gain access to many benefits and discounts. Click this link to find out more about our employee benefits package.
Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.
To view a copy of the position description, click here.
Salary: 65k (depending on skills and experience)
Applications close 30 April 2025
Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
