About the Business
Haka House is a collection of stylish and affordable hostels in awesome locations, offering a unique blend of comfort, conviviality, and cultural immersion. We're all about creating genuine connections between our guests, our team, and the local community, upholding MΔori values and celebrating the diverse cultures that enrich our world. Think less "hostel" and more "home away from home" β a welcoming refuge for curious travellers seeking authentic experiences. β¨
About the Role
As our Night Manager in Wellington, you'll be the friendly face and guiding hand ensuring a smooth and safe night for our guests. You'll be responsible for overseeing the hostel's operations during the evening and overnight hours, maintaining a positive atmosphere, and ensuring the security and well-being of our Manuhiri (guests). This role is perfect for someone who thrives in a fast-paced environment and enjoys interacting with people from all walks of life.
The Role Will Involve
- Overseeing the hostel's operations during the evening and overnight shifts. π
- Welcoming guests, checking them in, and providing information about the hostel and local area.
- Maintaining the security and safety of the hostel and its guests. π
- Responding to guest inquiries and resolving any issues that may arise. πββοΈ
- Ensuring the cleanliness and tidiness of common areas. π§Ή
- Completing daily reports and other administrative tasks. π
- Handling cash transactions and balancing the till. π°
Benefits and Perks
While specific benefits aren't listed, working at Haka House offers the unique perk of being part of a vibrant and culturally rich team, contributing to a truly special travel experience for guests. You'll gain invaluable experience in hospitality, meet incredible people from around the globe, and be immersed in a supportive and fun work environment. Plus, who doesn't love Wellington? π³πΏ
Skills, Qualifications, and Experience
- Excellent communication and interpersonal skills.
- Experience in a customer service or hospitality role.
- Ability to work independently and as part of a team.
- Strong problem-solving and conflict-resolution skills.
- Proficiency in cash handling and basic administrative tasks.
- A positive and enthusiastic attitude.
- Fluency in English is essential.
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Further Information
To apply for this role, please swipe right. We look forward to hearing from you!
