- Full-time, Hamilton East-based with flexible working arrangements
- Position available for a candidate with expertise in process improvement and information system development.
- Help our people work better with smart processes and technology.
Do you want to work in an awesome team that takes their work seriously and loves a laugh? Want to work at a non-profit community organisation that has a lot of spirit and special purpose, as well as having all the resources and opportunities of a commercial business? Then keep reading, we want to hear from you!
Mō mātou | About us
The Wise Group is a family of not for profit, community organisations sharing a common purpose: to create fresh opportunities and services for the wellbeing of people, vulnerable populations, organisations and communities. We are proud to make a positive difference in the lives of those working through mental health, addiction, and other challenges.
Wise Management Services provides infrastructure services to the Wise Group through people and culture, IT, finance, operations, payroll, property, design and development services.
You’ll be part of our Information Services team, within Wise Management Services. Wise Management Services is a unique infrastructure services company supporting one of the largest non-government organisations in Aotearoa – The Wise Group. The Group provides a variety of mental health and wellbeing services delivered by over 1,600 people nationwide. Each part of the Group has its own unique offering, culture, and requirements, so there are always new and interesting challenges to solve.
What we offer
- Hybrid + flexible working environment with WFH + office
- Increased Kiwisaver contribution
- Extra week of annual leave (after 12 months employment)
- Healthnow Payment card - $250 per year to support health and wellbeing for you and your whanau
- Two paid wellbeing days per year
- Learning and development opportunities
- Income continuance plan
- Perk + Perk plus discount app
- Subsidised school holiday programme
- EAP employee assistance programme
- Subsidised lunch cooked by an inhouse chef three days a week.
About you
We’re interested in talking with anyone who has an inquisitive streak, a thirst for improvement, and thrives in a highly collaborative workplace. If you love making things better, faster, and easier then you’re our kind of person. Don’t be shy – we’re keen to meet you.
People are at the heart of the Wise Group so you will need to enjoy working with a wide range of people who care passionately about the social sector and the people we support. You’ll need to keep the user experience front of mind and strive to reduce complexity wherever possible.
You’re an experienced BA with a skill for improving systems and processes that put people first. You can bring technical and non-technical people together, taking the lead if required. You know how to break down out a problem, develop solutions, and deliver change from start to finish.
What you’ll do
Your role will be to breakdown issues and build solutions to inform effective and impactful improvement outcomes by:
- Analysing issues and understanding opportunities
- Designing and considering solutions
- Supporting the build and delivery of change
- Engaging stakeholders and championing business improvement
- This is a permanent position working 40 hours per week, based at our beautiful head office in Hamilton East, with flexible working options available.
What you’ll bring
You’ll have experience in:
- A business analyst or process improvement role
- Process and technology change implementation
- Workshop facilitation
- Gathering and analysing information to determine root causes and develop requirements
- Working with a high level of autonomy, creativity and problem solving
- Project and agile or scrum methodologies
- Lean Six Sigma, UX, Design Thinking or other human-centred design approaches
- Business process design and mapping
- MS Office and JIRA, or similar planning tools.
Applications close: 15 February 2025. We will consider candidates and arrange interviews as we receive applications, so the position may be filled before this date.
Position Description: Please copy and paste link into your browser: https://www.wisegroup.co.nz/wp-content/uploads/2024/08/Business-Improvement-Analyst-August-2024.pdf
Contact: Ashleigh Cox, Business Improvement Team Lead on ashleigh.cox@wisemanagement.co.nz for any queries.
